Guest Experience Specialist: Create Memorable Stays

Westin Hotels & Resorts; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Westin Hotels & Resorts in Melbourne is seeking a Guest Experience Expert. Our roles go beyond smooth check-in and check-out; you will help create a memorable and unique guest experience.

You will guide guests through their stay and take initiative to deliver a wide range of services that meet their needs. This position requires standing, walking, lifting up to 10 pounds, and maintaining professional appearance and conduct.

Qualifications

• Education: High school diploma or G.E.D. equivalent.

Responsibilities

• Process operational needs for guests.
• Address guest requests.
• Complete reports.
• Share highlights of the local area.

Education

High school diploma or GED equivalent

Job description

Westin Hotels & Resorts in Melbourne is seeking a Guest Experience Expert. Our roles go beyond smooth check-in and check-out; you will help create a memorable and unique guest experience.

You will guide guests through their stay and take initiative to deliver a wide range of services that meet their needs. This position requires standing, walking, lifting up to 10 pounds, and maintaining professional appearance and conduct.