Guest Experience Specialist — Bar & Hospitality

Alexandra Mancera Garcia; Sydney; On-site; AUD 40,000 - 56,000; Full time

Benefits offered by this job

Discounted meals

Free gym membership

Birthday leave

Extensive training and development

Norths Collective Academy access

Job summary

Norths Collective is seeking passionate Customer Service Attendants with hospitality experience to join The Verandah Beecroft team. You will deliver exceptional guest service, meet and greet with a welcoming smile, and help create memorable experiences for members and guests.

Reporting to the manager on shift, you will work in a lively club environment across Norths venues, with training and opportunities for growth.

Qualifications

• Experience delivering memorable guest service in hospitality settings.
• Strong communication and interpersonal skills.
• RSA and RCG certifications held or in progress.

Responsibilities

• Provide efficient and friendly service to members and guests.
• Clear and reset tables; maintain clean service areas.
• Accurately process cash and credit card transactions.
• Use in-house systems to place orders.
• Maintain hygiene and presentation standards for food handling.
• Communicate effectively with patrons and staff.

Skills

Customer service

Hospitality experience

Tools

In-house POS system

Job description

Norths Collective is seeking passionate Customer Service Attendants with hospitality experience to join The Verandah Beecroft team. You will deliver exceptional guest service, meet and greet with a welcoming smile, and help create memorable experiences for members and guests.

Reporting to the manager on shift, you will work in a lively club environment across Norths venues, with training and opportunities for growth.