Guest Experience & Fragrance Advisor

Dusk; Queensland; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Team discount

Bonus program

Recognition program

Employee Assistance Program (EAP)

Leadership development

Strong store culture

Job summary

Dusk in Queensland is seeking a Customer Assistant to create thoughtful, joyful in-store experiences. You’ll bring warmth, energy and integrity to service, support your teammates, and help our store shine.

You’ll develop product knowledge, deliver personalised care, and keep merchandise inspiring and brand-aligned, helping customers find the right scent or gift while enjoying a welcoming culture. Join a team where everyday moments feel a little special, with discounts, recognition and growth

Qualifications

• Care about people, evident in service and attitude.
• Warmth, curiosity and a can-do mindset on every shift.
• Reliable, collaborative and a teammate others can count on.
• Eager to learn and grow with the team.

Responsibilities

• Create meaningful customer moments with personalised service and genuine care.
• Support store performance by working together and following through on what matters.
• Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned.
• Be a go-to expert on our range, using product knowledge to help customers find the right scent, gift, or moment.
• Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused.

Job description

Dusk in Queensland is seeking a Customer Assistant to create thoughtful, joyful in-store experiences. You’ll bring warmth, energy and integrity to service, support your teammates, and help our store shine.

You’ll develop product knowledge, deliver personalised care, and keep merchandise inspiring and brand-aligned, helping customers find the right scent or gift while enjoying a welcoming culture. Join a team where everyday moments feel a little special, with discounts, recognition and growth