Scented Moments Specialist – Customer Experience

Dusk; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Team member discount

Monthly store bonus program

Recognition program

Employee Assistance Program (EAP)

Leadership development

Progression opportunities

Job summary

Dusk in Sydney is seeking a Customer Assistant to create thoughtful and joyful in-store experiences. You will bring energy, warmth, and integrity to every interaction, helping customers feel at home while supporting your team and keeping the store looking its best.

This hands-on, people-first role offers growth opportunities, competitive perks, and a culture where customer care and collaboration are celebrated daily.

Qualifications

• Demonstrates warm, genuine customer care and a can-do mindset.
• Reliable and collaborative with a focus on team success.
• Eager to learn and grow within the brand and culture.

Responsibilities

• Create meaningful customer moments with personalised service.
• Support store performance by teamwork and following through on priorities.
• Merchandise with intention to keep the space inspiring and brand-aligned.
• Be a go-to expert on fragrance range to help customers find the right item.
• Contribute to a fun, focused workplace and support teammates.

Skills

Customer service

Teamwork

Product knowledge

Communication

Job description

Dusk in Sydney is seeking a Customer Assistant to create thoughtful and joyful in-store experiences. You will bring energy, warmth, and integrity to every interaction, helping customers feel at home while supporting your team and keeping the store looking its best.

This hands-on, people-first role offers growth opportunities, competitive perks, and a culture where customer care and collaboration are celebrated daily.