Fragrance Store Guest Experience Associate

Dusk; Blackbutt; On-site; AUD 45,000 - 65,000; Part time

Benefits offered by this job

Monthly bonus

Recognition program

EAP

Leadership development

Career progression

Supportive team culture

Job summary

Dusk is seeking Casual Customer Assistants across our stores in Australia. You’ll connect with customers, create moments that feel personal, and help store teams shine with warmth and energy.

In this hands-on, people-first role, you’ll deliver friendly service, support performance, and merchandise with intention. You’ll become a go-to expert on our scent range and help customers find the perfect moment.

Qualifications

• Experience delivering personalised service in-store.
• Reliable, collaborative, and customer-focused.
• Willingness to learn and grow with the team.

Responsibilities

• Create meaningful customer moments with personalised service and genuine care
• Support store performance by working together and following through on what matters
• Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned
• Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
• Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused

Skills

Customer service

Teamwork

Product knowledge

Reliability

Job description

Dusk is seeking Casual Customer Assistants across our stores in Australia. You’ll connect with customers, create moments that feel personal, and help store teams shine with warmth and energy.

In this hands-on, people-first role, you’ll deliver friendly service, support performance, and merchandise with intention. You’ll become a go-to expert on our scent range and help customers find the perfect moment.