Guest Experience F&B Attendant (Casual, RSA)

Minor International; Port Douglas; Hybride; AUD 47 000 - 65 000; Plein temps

Avantages offerts par ce poste

Career growth

Hotel discounts

Global perks

Retail rewards

Experiences

Wellness support

Generous leave

Résumé du poste

Oaks Port Douglas Resorts, part of Minor Hotels AU & NZ, is looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. This role covers breakfast, lunch and dinner shifts with a rotating roster across all days, including weekends and public holidays.

You will play a key role in creating memorable dining experiences by taking orders, recommending menu options, serving meals and beverages, and delivering outstanding customer service with a

Qualifications

• Previous experience as a waitstaff, bartender, or in a similar hospitality role.
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Responsabilités

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options.
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and exceeding expectations.

Connaissances

Waitstaff experience

RSA certificate

Customer service

Communication skills

Professional presentation

Reliability

Flexible roster

Formation

RSA certification

Description du poste

Oaks Port Douglas Resorts, part of Minor Hotels AU & NZ, is looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. This role covers breakfast, lunch and dinner shifts with a rotating roster across all days, including weekends and public holidays.

You will play a key role in creating memorable dining experiences by taking orders, recommending menu options, serving meals and beverages, and delivering outstanding customer service with a