Guest Experience Educator

lululemon; City of Melbourne; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Employee discounts

Fitness/yoga classes

Parenthood top up

Professional development programs

Team-based bonuses

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our Melbourne store. You will engage with guests, share top-quality product education, and authentically communicate our community culture.

The role emphasizes teamwork, adaptability, and maintaining a premium store environment. You will work in a dynamic luxury retail setting, with flexible scheduling and opportunities to contribute to store operations, safety, and guest satisfaction.

Qualifications

• Retail customer service experience is preferred.
• High school diploma or equivalent.
• Ability to work as part of a team and adapt to a fast-paced luxury retail environment.

Responsibilities

• Create world-class guest experiences through proactive service and product education.
• Provide accurate product information and assist guests with purchases and returns.
• Maintain store presentation and ensure items are replenished and labeled per standards.
• Collaborate with team to optimize guest experience and store operations.
• Support safety policies and adhere to store procedures and regulations.
• Interact with guests to understand needs and offer market-relevant omnichannel options.

Skills

Customer service

Product education

Teamwork

Attention to Detail

Organized

Drive

Safety Orientation

Personal Responsibility

Inclusion

Adaptability

Education

High school diploma or equivalent

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our Melbourne store. You will engage with guests, share top-quality product education, and authentically communicate our community culture.

The role emphasizes teamwork, adaptability, and maintaining a premium store environment. You will work in a dynamic luxury retail setting, with flexible scheduling and opportunities to contribute to store operations, safety, and guest satisfaction.