Guest Experience Ambassador — Part-Time Member Services

Mounties; Freshwater; Sur place; AUD 34 000 - 44 000; Temps partiel

Avantages offerts par ce poste

Discounted meals

Gym membership

Uniforms provided

Training & development

Leading hospitality group

Fun & supportive team

Résumé du poste

Mounties Group is seeking a energetic Member Services Attendant for Harbord Diggers, Freshwater NSW. You will greet members and guests, deliver five-star service, and help manage memberships and events.

Join a large hospitality group with strong values. The role requires flexible hours including days, evenings, weekends and public holidays, plus RSA/RCG certification or willingness to obtain them.

Qualifications

• Passionate about delivering an excellent customer experience.
• Excellent personal presentation with strong communication skills.
• Experience using a PABX/Switchboard is desirable.
• Willing to obtain RSA/RCG certification prior to commencement.

Responsabilités

• Deliver exceptional customer service to members and guests.
• Maintain club entry requirements and RSA/RCG standards.
• Provide directions and assistance to customers in a friendly manner.
• Upsell and promote club memberships, entertainment, promotions and events.
• Process club memberships and renewals accurately.
• Handle telephone inquiries with a professional, welcoming manner.

Connaissances

Customer service

PABX experience

Communication skills

Team player

Flexibility

Formation

RSA & RCG certification

Outils

PABX / Switchboard

Description du poste

Mounties Group is seeking a energetic Member Services Attendant for Harbord Diggers, Freshwater NSW. You will greet members and guests, deliver five-star service, and help manage memberships and events.

Join a large hospitality group with strong values. The role requires flexible hours including days, evenings, weekends and public holidays, plus RSA/RCG certification or willingness to obtain them.