Guest Experience Ambassador - Part-Time Member Services

Mounties Group; Freshwater; In loco; AUD 30.000 - 47.000; Part-time

Vantaggi offerti da questo lavoro

Discounted meals

Gym membership

Uniforms provided

Training opportunities

Friendly team

Descrizione del lavoro

Mounties Group is seeking a Member Services Attendant on a part-time basis at Harbord Diggers in Freshwater, NSW. You will be the brand ambassador, welcoming members and guests with five-star service as they enter the venue.

Key duties include delivering exceptional service, processing memberships, upselling club benefits, and maintaining RSA/RCG standards. A friendly phone manner, teamwork, and proficient computer skills are essential.

Competenze

• Excellent customer service and communication skills.
• Proficient computer skills and ability to use a switchboard/PABX.
• Willingness to obtain RSA/RCG certification prior to commencement.

Mansioni

• Deliver consistently exceptional customer service to members and guests.
• Maintain club entry, RSA & RCG standards and handle general administrative duties.
• Upsell memberships, promotions and events; process memberships and renewals.
• Provide friendly directions and assist customers; greet with a warm welcome.

Conoscenze

Customer service

Communication

Computer skills

Teamwork

Formazione

RSA & RCG Certification

Descrizione del lavoro

Mounties Group is seeking a Member Services Attendant on a part-time basis at Harbord Diggers in Freshwater, NSW. You will be the brand ambassador, welcoming members and guests with five-star service as they enter the venue.

Key duties include delivering exceptional service, processing memberships, upselling club benefits, and maintaining RSA/RCG standards. A friendly phone manner, teamwork, and proficient computer skills are essential.