Growth-Driven Inside Account Manager (Mid-Market)

Panduit; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Panduit Australia is seeking an Internal Account Manager to support our growth in Melbourne or Sydney. This full-time role focuses on managing mid-market and distributor accounts, aligning Panduit products to customer goals and driving upsell opportunities.

You will be the primary contact for contractors and distributors, coordinating pricing, stock, samples, and sales collateral while working with cross-functional teams to keep the pipeline accurate and growth-focused.

Qualifications

• 2–4 years in inside sales, account management or similar customer-facing role.
• Track record is valued over paperwork.
• CRM hygiene and accurate data entry are part of the role.

Responsibilities

• Manage a portfolio of mid-market customers and key distributor accounts, matching Panduit products and solutions to customer goals.
• Grow the business: upsell and cross-sell in existing accounts, convert competitors’ business, and prospect new mid-tier customers.
• Coordinate bulk pricing offers for stock into key distributor chains.
• Be the first point of contact for nominated Tier 1 contractors needing product information and datasheets.
• Be the go-to contact for distributor inside and external salespeople: pricing, stock, samples, promotions and sales collateral.
• Run account planning, Distributor Portal training and marketing activity such as new product introductions, webinars and campaigns.
• Keep projects on track with external sales, customer service, marketing and product teams.
• Maintain accurate CRM data and reporting to show account performance and growth potential.

Skills

Inside sales

Account management

Customer-facing

Job description

Panduit Australia is seeking an Internal Account Manager to support our growth in Melbourne or Sydney. This full-time role focuses on managing mid-market and distributor accounts, aligning Panduit products to customer goals and driving upsell opportunities.

You will be the primary contact for contractors and distributors, coordinating pricing, stock, samples, and sales collateral while working with cross-functional teams to keep the pipeline accurate and growth-focused.