Grower Service Representative

Pacific Fresh; Leeton; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Positive work environment

Paid parental leave

Study leave

Volunteer leave

Time-in-lieu accruals

Service recognition programs

Training and professional growth

Discounts

Benefits programs

Novated leasing

Employee Assistance Program (EAP) with

Job summary

Pacific Fresh in New South Wales is looking for a proactive horticulture professional to strengthen grower relationships, secure smooth procurement of fruit, and ensure premium quality throughout processing and dispatch.

The role reports to the Site Operations Manager and requires delivering practical horticultural guidance, overseeing grower contracts, and supporting harvest projections while maintaining QA standards.

Qualifications

• Proven experience in grower/manager, sales, or consulting preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to nurture relationships.
• Proficiency in spreadsheets, word processing, and electronic communications.
• Ability to make projections with limited data and make critical decisions under pressure.
• Effective time management and organizational skills.
• Adaptability to change and attention to detail.
• Ability to work independently and as part of a team.
• Willingness to work extended hours and Saturdays during peak seasons.

Responsibilities

• Develop and maintain positive relationships with citrus growers to ensure short and long-term procurement of fruit.
• Provide consultation on best horticulture practices, harvest projections, execution, and quality assurance.
• Maintain a comprehensive grower database and execute grower contracts.
• Deliver daily feedback to growers on fruit quality and improvement methods.
• Develop efficient procedures for fruit reception at the processing plant.
• Provide timely and accurate harvest projections to the business.
• Maintain records of chemical applications and farm maps.
• Represent the company at professional meetings and conferences.
• Assist with plant variety recommendations and nursery procurement.
• Prepare KCT grower registrations and participate in farm audits.
• Perform related duties as required.

Skills

Grower relationship management

Sales consulting

Communication skills

Interpersonal skills

Proficiency in spreadsheets and word

Education

Degree in Agronomy, Soils, Crop Science, or related Agricultural Sciences

Tools

Microsoft Office Suite

Job description

About Us

Pacific Fresh is a citrus packing facility that lies within the heart of the Murrumbidgee Irrigation area. We source a large variety of locally grown citrus accessed from partner farms in the Riverina Region of NSW.

Our purpose is to ensure that the product is processed, packed, and dispatched in a safe and timely manner. As an employee of Pacific Fresh you would be a vital part of that process. We focus on ultimate customer satisfaction by supplying premium quality fruit to customers all around the world.

Why Work With us?

• Positive Work Environment: A fantastic company culture with a supportive and collaborative management team.
• Additional Leave Options: Paid parental leave, study leave, volunteer leave, and time-in-lieu accruals.
• Recognition and Development: Service recognition programs and ongoing training and professional growth opportunities.
• Employee Benefits: Discounts, benefits programs, and novated leasing options.
• Wellness Support: Access to the Employee Assistance Program (EAP), including up to three psychologist sessions annually for you or your immediate family.

The Role

Reporting to the Site Operations Manager, this is a high-impact role where you will use your horticultural expertise and relationship-building skills to ensure optimal fruit quality and supply.

What You'll Be Doing

• Develop and maintain positive relationships with citrus growers to ensure short and long-term procurement of fruit
• Provide consultation on best horticulture practices, harvest projections, execution, and quality assurance
• Maintain a comprehensive grower database and execute grower contracts
• Deliver daily feedback to growers on fruit quality and improvement methods
• Develop efficient procedures for fruit reception at the processing plant
• Provide timely and accurate harvest projections to the business
• Maintain records of chemical applications and farm maps
• Represent the company at professional meetings and conferences
• Assist with plant variety recommendations and nursery procurement
• Prepare KCT grower registrations and participate in farm audits
• Perform related duties as required

What You Bring

• Proven experience in grower/manager, sales, or consulting preferred
• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to nurture relationships
• Proficiency in spreadsheets, word processing, and electronic communications
• Ability to make projections with limited data and make critical decisions under pressure
• Effective time management and organizational skills
• Adaptability to change and attention to detail
• Ability to work independently and as part of a team
• Willingness to work extended hours and Saturdays during peak seasons

Qualifications

• Valid Australian driver's license
• Relevant certifications in chemical applications and first aid
• Valid NSW High Risk Work Licence (Forklift Licence)
• Degree in Agronomy, Soils, Crop Science, or related Agricultural Sciences (preferred)

Remuneration

Salary band : $75,000 - $80,000 base + super