Group Head of Insurance Platforms

nib; Sydney; Hybrid; AUD 250,000 - 340,000; Full time

Benefits offered by this job

Home workspace setup

Health insurance discount

Volunteering leave

Well Program

Share plans

Short-term incentive

Life & salary continuance insurance

Parental leave (18 weeks)

Cultural leave (First Nations)

Gender affirmation leave

Job summary

nib is seeking a Group Head of Insurance Platforms to own and modernise core insurance systems across Australia and New Zealand. You will lead delivery, reliability and platform roadmaps, guiding teams through complex, regulated environments and balancing speed with risk.

Reporting to the Group Technology & Transformation Officer, you’ll partner with architecture, cyber risk and business leaders to drive value, efficiency and customer outcomes in a hybrid working model.

Qualifications

• Significant leadership across enterprise applications and large delivery teams.
• Proven track record improving operational performance and customer outcomes.
• Experience transforming platforms with modernisation initiatives in regulated environments.

Responsibilities

• Lead delivery, performance and continuous improvement of nib's insurance platforms across AU/NZ.
• Develop and execute platform roadmaps aligned to business priorities and tech strategy.
• Build high-performing, accountable teams with focus on customer outcomes.
• Balance speed, risk and value through disciplined delivery and vendor management.

Skills

Leadership across enterprise apps

Platform delivery excellence

Insurance platforms

Vendor management

Cross-functional collaboration

Tools

Cloud platforms (AWS/Azure)

CI/CD tooling

Job description

## Group Head of Insurance PlatformsApply: Sydney, Australia: Newcastle, Australia: Full time: Posted 2 Days Ago: JR105341At nib, we're transforming how technology enables better health and wellbeing outcomes for our members, customers and communities. As part of an exciting evolution of our Technology & Transformation function, we're creating dedicated leadership roles that provide greater focus, accountability and impact across our technology landscape. The new role has been established to provide dedicated ownership of our core insurance systems across Australia and New Zealand, supporting our ambition to modernise, simplify and strengthen the platforms that power our business. Reporting to the Group Technology & Transformation Officer, you'll lead the performance, operations, delivery and ongoing modernisation of nib's insurance platforms supporting APHI, nib New Zealand and nib Travel. You'll work at the intersection of technology, operations and business strategy, ensuring our core platforms are reliable, secure, scalable and ready to support future growth. You'll lead the teams responsible for some of nib's most critical platforms while shaping the roadmap that will simplify legacy environments, improve customer and employee experiences, strengthen operational resilience and accelerate delivery of strategic outcomes. As a key member of the Technology & Transformation leadership team, you'll help turn strategy into execution and play a significant role in delivering nib's long-term ambitions. What you'll be responsible for: * Leading the delivery, operational performance and continuous improvement of nib's insurance platforms across Australia and New Zealand* Developing and executing platform roadmaps aligned to business priorities, technology strategy and transformation objectives* Building high-performing teams focused on accountability, customer outcomes, technical excellence and continuous improvement* Driving service reliability, operational resilience and disciplined delivery practices across the insurance technology portfolio* Managing strategic technology vendors, commercial relationships, budgets and investment decisions* Partnering with business, architecture, cyber security and risk leaders to balance speed, innovation, risk and value creation* Leading platform modernisation and simplification initiatives that improve member experiences and business efficiency**About you**You're a senior technology leader who thrives in complex environments and enjoys leading through change. You'll bring: * Significant leadership experience across enterprise applications, core platforms, technology operations or large-scale delivery environments* A track record of improving operational performance, service reliability and customer outcomes* Experience leading large technology teams through transformation, modernisation and continuous improvement* Strong commercial, financial and vendor management capability* The ability to influence and collaborate with senior executives and business leaders* A pragmatic leadership style that balances strategic thinking with operational execution* Essential experience working in insurance, with health insurance experience strongly preferred, ideally within a complex, regulated technology environment **Why nib?**At nib, we're building a technology function designed for the future. We've expanded our leadership structure to create clearer ownership, accelerate transformation and enable greater impact across our enterprise. This role is a unique opportunity to shape platforms that are central to our business while working with a leadership team committed to innovation, simplification and delivering meaningful outcomes. We're passionate about creating an inclusive workplace where people feel empowered to bring their whole selves to work. We encourage curiosity, diverse thinking and collaboration because we know our best ideas come from different perspectives. **Working at nib**Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We’re committed to coming together with purpose. Other benefits to support you at work (and play) include: * New starter benefit to help set up a functional home workspace* 50% discount on employee health insurance* Opportunity to give back with paid volunteering leave supported by the nib foundation* Access to our nib Well Program and corporate fitness discounts* Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits* 18 weeks paid parental leave for all new parents regardless of carer status* 5 days paid cultural leave for First Nations peoples* 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees**The fine print**All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.