Group General Manager Human Resources

Goldmark; Summer Hill; On-site; AUD 140,000 - 210,000; Full time

Job summary

The JPL Group, parent of Prouds the Jewellers, Angus & Coote, and Goldmark, seeks an experienced HR leader to join the Summer Hill office and drive our people-focused agenda.

You will lead a high-impact HR team, evolve policies, and partner with senior executives to enable productivity, engagement, and performance across the retail brands.

Qualifications

• Proven senior leadership experience within HR leadership roles.
• Strong knowledge of Australian employment legislation and modern award interpretation.
• Experience in training and developing leaders, including presenting to senior leaders.
• Track record in developing performance-based HR initiatives and programs.
• Advanced skills in managing employment disputes and conflict resolution.
• Experience in retail or hospitality environments is highly advantageous.
• Excellent communication and stakeholder management across all levels of the business.

Responsibilities

• Develop, execute and measure all HR functions aligned to the group’s strategic direction.
• Lead a hands-on HR team in the Summer Hill office and partner with senior leadership.
• Evolve HR policies and practices to support productivity and culture.
• Educate and empower managers across levels to drive performance.
• Balance compliance and risk management with business goals.

Skills

Senior leadership

HR leadership

Stakeholder management

Training & development

Performance-based HR

Dispute management

Communication skills

Retail/hospitality experience

Education

Tertiary qualification in HR

Job description

Drive productivity & engagement through leadership and development

Expand horizons and contribute to a people-lead culture of success.

Seek continuous improvement within a performance based family culture.

Lead a customer-focused HR team and help shape our future by evolving our policies and practices. You will use your experience to engage and empower others, strengthen our capabilities and help achieve company goals.

About Us

The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands - Prouds the Jewellers, Angus & Coote and Goldmark, with over 400 stores and employing 4,000 team members nationwide.

The Opportunity

We have an opportunity for an experienced HR professional to join our Summer Hill office based senior leadership team, reporting directly to the Chief Executive Officer and working very closely with our Group General Manager - Retail Operations.

You will use your experience to promote productivity and performance-based initiatives, inspire others and strengthen the contribution of a dedicated HR team. Your work will support short, medium and long-term business outcomes while fostering the company’s organisational culture and values.

This is a rare opportunity to apply your HR expertise within a well-established, successful retail enterprise and help our brands continue to evolve and grow. It will suit someone who is passionate about Human Resources and combines strong communication with a hardworking, well-organised approach.

You will be responsible for developing, executing and measuring all HR functions effectively and efficiently, in line with the Company’s broader strategic direction. As Group General Manager - Human Resources, you will hold a key position within the Senior Management team.

You will be comfortable leading in a hands-on HR environment, combining leadership with practical involvement. Strong communication skills, including stakeholder management, and highly developed HR expertise are essential. This will include an ability to educate and empower managers at all levels.

Balancing the need for compliance and risk management with the goals of the Company will be a key to success in this role.

About You

• Proven experience within a senior leadership team
• Tertiary qualification in Human Resource Management or minimum 12 years of HR experience
• Comprehensive knowledge of Australian employment legislation and modern award interpretation
• Confidence in training and development, including presenting to senior leaders
• Successful experience in the development of performance-based HR initiatives
• Advanced skills and experience in the management of employment disputes
• Experience in the retail or hospitality industry is highly advantageous