Grounds & Maintenance Attendant

My NRMA; Strahan; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff accommodation available

Job summary

NRMA Parks & Resorts in Strahan Village, Tasmania, is seeking a skilled Handyperson for a full-time role. You will perform maintenance repairs across rooms and facilities while delivering friendly guest-focused service, with opportunities to work on building projects and grounds maintenance in a beautiful coastal setting.

The role emphasizes safe, efficient work, independence, and strong guest relations, with staff accommodation available and a weekend flexibility requirement.

Qualifications

• Proven ability to deliver top-notch customer service.
• Strong time management and attention to detail.
• Hands-on attitude with a focus on safe, quality work.
• Ability to stay calm under pressure and work independently.
• Confident with power tools and everyday maintenance tasks.

Responsibilities

• Tackle incidental maintenance repairs across rooms, amenities, and facilities.
• Deliver friendly, on-the-spot customer service for in-room fixes.
• Get hands-on with building projects, major repairs, renovations, and mechanical tasks.
• Keep grounds and gardens well maintained.

Skills

Customer service

Time management

Attention to detail

Hands-on attitude

Work independently

Tools

Power tools

Job description

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Strahan is a small town and working port that serves as the gateway to the stunning UNESCO Tasmanian Wilderness World Heritage Area. Located approximately 4.5 hours from Hobart or Launceston, Strahan Village is located in the heart of Strahan and offers an abundance of character and unique stories of the area’s pioneering history. With 132 guest rooms, 4 food and beverage outlets and the award winning Gordon River Cruises experience, this unique destination offers every opportunity to fall in love with the charm and beauty of Tasmania’s west coast.

Job Description

• Are you a skilled Handyperson ready to make a real impact?
• Staff accommodation available

Join our small, dedicated team in this full-time role and bring your problem-solving flair to a role where no two days are the same! Reporting to the Maintenance Supervisor, you’ll use your expertise to keep things running smoothly and add value where it matters most. You'll have flexibility to work on weekends as required.

What you’ll do:

• Tackle incidental maintenance repairs across rooms, amenities, and facilities.
• Deliver friendly, on-the-spot customer service for in-room fixes.
• Get hands‑on with building projects, major repairs, renovations, and mechanical tasks – from painting and basic plumbing to hardware replacements.
• Keep our grounds and gardens looking their best.

What you’ll bring:

• A reputation for top‑notch customer service and the ability to spark great conversations with guests.
• Strong time management skills and a sharp eye for detail.
• Medium rigid truck licence and forklift licence (highly desirable).
• An ability to follow direction related to daily tasks and expectations.
• Proven experience in property maintenance and confidence with power tools.
• The ability to stay calm under pressure and work independently.
• Solid knowledge of safe working procedures.
• A “hands‑on” attitude, energy, enthusiasm, and a reasonable level of fitness.

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well‑being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.