Groomer | Angle Vale | New Store

Hart Retail Group Pty Ltd; Adelaide; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Mental health & wellbeing support (SöN

Sustainability & community programs

Additional paid leave up to 2 weeks

4 weeks paid parental leave

Health and wellness discounts

Workplace Banking access

Job summary

Petstock Group is seeking a skilled Groomer for our NEW STORE in Angle Vale, SA. Join a passionate team delivering high-standard grooming services and a memorable customer experience.

You will groom a variety of breeds, manage bookings, assist the store team, and help meet sales and safety targets in a supportive, community-focused environment.

Qualifications

• Experience in professional dog grooming.
• Qualification in Grooming preferred.
• Ability to embed strong safety practices throughout the salon and store.
• Good knowledge of breed clips and grooming styles.
• Physically fit to lift heavy animals as required.
• Experience handling live animals.
• Knowledge of zoonotic and skin diseases and how to identify them.
• Proven ability to exceed grooming KPIs through quality care and customer satisfaction.
• Excellent communication and interpersonal skills.
• Strong attention to detail.

Responsibilities

• Provide full grooming services for a variety of breeds, including bathing and clipping.
• Create a positive grooming experience for all customers and their dogs.
• Coordinate the grooming salon with the Store Manager.
• Make client bookings.
• Assist store team and deliver exceptional customer service.
• Maintain salon presentation and oversee stock.
• Support sales targets and local marketing initiatives.
• Promote safety and a culture of safety within the team.
• Collaborate with the team to achieve targets.

Skills

Dog grooming

Safety practices

Breed knowledge

Customer service

Communication

Physical fitness

Education

Grooming qualification

Job description

Join our passionate team in our NEW STORE at Petstock Angle Vale where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet! Our team of pet pampering experts take pride in their work, delivering excellent, high-standard grooming services.

A Peek Into Your Petstock Day

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping.
• Provide a positive and memorable grooming experience for all customers and their dogs.
• Coordinate the grooming salon and clients in conjunction with the Store Manager.
• Make client bookings.
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Maintain a consistently high standard of salon presentation and oversee stock management.
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met.
• Proactively support local marketing opportunities and recruitment referral programs.
• Work with the team to achieve and exceed sales targets.
• Maintain a strong safety mindset with commitment to create a culture of safety within your team.

Experience & Qualifications

• Experience in professional dog grooming.
• Qualification in Grooming preferred.
• Ability to create and embed strong safety practices throughout the salon and store.
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge.
• Physically fit, with the ability to lift heavy animals as required.
• Demonstrated experience in handling and working with live animals.
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members.
• Strong attention to detail.

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our Sonder service.
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.
• Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave.
• Health and wellness services at a great corporate discount.
• Exclusive access to Workplace Banking.

We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet. Follow us on LinkedIn to keep up to date on life across our various brands - http://www.linkedin.com/company/petstock In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we’re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.

Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets. Our connections with pets help us as people...at the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm. Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.

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