GRG - International Coordinator

GCW; City of Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Remuneration package

Job summary

Grace Group in Melbourne is seeking an International Coordinator to liaise with customers, overseas agents, Customs, Quarantine and third-party service providers to ensure shipments meet contract terms. You will manage shipping schedules and ensure document compliance while keeping clients updated on progress.

The role offers autonomy, a dynamic team environment, and varied responsibilities across operations and client liaison, with a focus on meeting transit and delivery timelines.

Qualifications

• Import/Export qualification or experience preferred.
• Outstanding communication skills.
• Ability to multi-task and meet deadlines.
• Strong time-management and organisational abilities.
• Team player who can work with minimal supervision.
• Proficient in Microsoft Office.

Responsibilities

• Liaise with customers, overseas agents, Customs, Quarantine, and third-party providers.
• Manage shipping schedules to meet customer expectations and ensure document compliance.
• Support Operations and keep clients informed of consignments progress.

Skills

Import/Export knowledge

Communication skills

Multitasking

Time management

Organisational ability

Team player

Microsoft Office

Education

Import/Export qualification or experience

Tools

Microsoft Office

Job description

• Job CategoryCustomer Service
• Employee TypePermanent Full Time

Contact information

• Contact Phone[phone]***
• Contact ************@grace.com.au

Description

International Coordinator

• Dynamic team environment
• Exciting opportunity
• Varied and challenging role

Are you looking for a role where you have autonomy, can take charge of your work schedule and own what you do? Then read on.

We are looking for a dynamic team player to liaise with our customers, overseas agents, Customs, Quarantine and 3rd Party Service Providers to ensure shipments meet the terms of the contract. Managing Shipping Schedule to meet customer expectations and ensuring document compliance.

You will work with our clients and Operations department to ensure we meet transit and delivery schedules, liaise with external suppliers, keep clients advised of the progress of their consignments and support the team on a day to day basis.

To be successful in this role, you will need to possess the following attributes:

• Import/Export Qualification or experience preferred
• Possess outstanding communication skills
• Ability to multi task
• Time Management/Strict Deadlines
• Organisational ability
• Team player
• Computer literate - Microsoft Office is essential
• Ability to work unsupervised

What's in it for you?

You will be rewarded with an excellent remuneration package and will be working with a great team who have extensive experience in the industry.

About Grace Group

The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.