Operations Assistant

GCW; City of Melbourne; On-site; AUD 39,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Mentoring program

Learning & development

Perkbox membership

EAP wellness program

Novated lease

Job summary

Grace Group is seeking an Operations Assistant to provide essential administration and communication support to the Operations Department. You will coordinate import/export shipments, schedule contractor movements, handle inquiries, and assist with container management and audits.

The role offers a competitive salary plus superannuation, with strong opportunities for mentoring and development in a dynamic team environment.

Qualifications

• Proven organisational and planning skills.
• Exceptional communication skills to liaise with people at all levels of the business.
• General freight background preferable but not essential.

Responsibilities

• Provide administration and communication support to the Operations Department.
• Coordinate import/export shipments and WA quarantine forms.
• Schedule daily movements of wharf and rail contractors.
• Handle operational enquiries by phone.
• Assist with logistics and cost management of containers.
• Complete container audits and ensure compliance.
• Support the Operations Team with administrative tasks.

Skills

Organisational skills

Communication skills

Job description

• Job CategoryTransport & Logistics
• Employee TypeCasual

Contact information

• Contact Phone[phone]***
• Contact ***********@grace.com.au

Description

Operations Assistant

Competitive salary + Super

Generous Employee Benefits

Are you looking to make a difference and own what you do? Are you looking for a rewarding and challenging role? Then we want to hear from you!

About the Role

You will be responsible for providing administration and communication support to the Operations Department to ensure its smooth and efficient operation.

Your duties will include, but not limited to:

• Coordinate Import and Export Shipments (Warehouse arrivals, Unloads, Groupage departures, LCL Collections and Delivery Airfreight Collections and Delivery), as well as completing WA quarantine forms
• Schedule the daily movements of wharf and rail contractors
• Attending to operational enquiries over the phone
• Logistics and cost management of Domestic and International containers
• Manage container movements into and out of the branch
• Complete container audits to ensure compliance
• Provide administrative, operational and general assistance to the Operations Team where and when required
• Perform licence and vehicle compliance checks
• Ensure compliance with company policies and legislative requirements relative to the industry

About You

To be considered for this role you will have:

• Proven organisational and planning skills
• Exceptional communication skills to liaise with people at all levels of the business including sales, administration and operational teams (both internal and external) with confident verbal and written communication
• General freight background preferable but not essential

What's in it for you?

• A competitive salary and superannuation.
• The opportunity of career advancement through mentoring and our formal learning and development program
• The opportunity to work with a great team in a dynamic fast paced environment
• A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more

About Grace Group

The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.

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