Graduate AI & Automation Analyst | Hybrid & Live AI Agent

Give A Grad A Go Company; Melbourne; Hybrid; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Hybrid work

Live AI agent ownership

Training and development

Exposure to leadership

Job summary

Give A Grad A Go Company in Melbourne is seeking a curious Graduate Business Analyst to dive into AI and automation. You’ll join the Business Transformation team and own day-to-day improvements, starting with the AI support agent.

You’ll expand into building AI-enabled automations using low-code tools in a security-conscious, collaborative environment and gain hands-on exposure to senior leaders while working three days a week in Melbourne CBD.

Qualifications

• Degree in AI, IT, Information Systems, Computer Science or similar.
• Hands-on experience experimenting with AI tools through study, work, or personal projects.
• Confident working with stakeholders across the business.
• Practical, self-motivated and capable of working autonomously.

Responsibilities

• Own and improve an AI support agent.
• Analyze inaccuracies and improve responses with human handover insights.
• Update knowledge sources and configurations from feedback.
• Track accuracy, deflection rates and response times to measure improvements.
• Build AI-enabled automations with low-code tools.
• Identify repetitive tasks across teams that AI can help with.
• Work with Technology, Data and Risk to keep solutions secure and compliant.
• Create clear guides and training to help teams adopt AI.

Skills

AI experimentation

Stakeholder engagement

Autonomous workstyle

Education

AI/IT/Info Systems/CS degree

Tools

Claude

Lovable

Job description

Give A Grad A Go Company in Melbourne is seeking a curious Graduate Business Analyst to dive into AI and automation. You’ll join the Business Transformation team and own day-to-day improvements, starting with the AI support agent.

You’ll expand into building AI-enabled automations using low-code tools in a security-conscious, collaborative environment and gain hands-on exposure to senior leaders while working three days a week in Melbourne CBD.