Grade 4 Leading Hand

Lineage AUS TRS Pty Ltd; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career progression opportunities

Inclusive team environment

Ongoing training & leadership dev.

Employee benefits & wellbeing programs

Impact on daily operations

Job summary

Lineage AUS TRS Pty Ltd is seeking Day and Afternoon Shift Leading Hands at the Hemmant 3 facility in Brisbane. You will coordinate daily warehouse activities, lead frontline team members, and collaborate with Supervisors to maintain safety, quality, and productivity in a fast-paced cold storage environment.

Ideal candidates have warehouse/ logistics experience, a forklift licence, MHE operation skills, and familiarity with WMS.

Qualifications

• Experience leading operational teams in warehouse/logistics
• Strong understanding of warehouse operations, inventory and dispatch processes
• Ability to coach, plan and coordinate daily activities
• Forklift licence and MHE operating experience
• Knowledge of health and safety practices and incident reporting
• Experience with WMS systems and data entry

Responsibilities

• Lead and support warehouse team members through daily operations
• Allocate tasks and coordinate workflow for efficiency
• Communicate performance expectations and provide coaching
• Monitor service levels, quality and productivity targets
• Operate and guide others in use of warehouse equipment and WMS
• Safely operate materials handling equipment per licensing
• Assist with inventory, receipting, storage and dispatch activities
• Complete and review operational documentation and records
• Conduct toolbox talks and facilitate team communication
• Support hazard identification, risk controls and safe work practices
• Contribute to continuous improvement initiatives
• Plan and organise daily workload to meet customer and business outcomes

Skills

Warehouse leadership

Team coaching

Operational planning

Safety awareness

Communication

Tools

Forklift licence

MHE operation

Warehouse Management System (WMS)

Job description

At Lineage, we are global leaders in temperature-controlled logistics - supporting the movement of food across Australia and beyond.

We are currently seeking a Day Shift Leading Hand & an Afternoon Shift Leading Hand to join our high-performing team at our Hemmant 3 facility in Brisbane. These are exciting opportunities for experienced warehouse professionals who enjoy leading by example, driving operational excellence, and supporting team success in a fast-paced cold storage environment. Whether you're an existing Lineage team member ready to take the next step in your career or an experienced logistics professional looking for your next challenge, we'd love to hear from you.

About the Role

As a Leading Hand, you'll be responsible for coordinating daily warehouse activities while providing frontline leadership and support to operational team members. Working closely with Supervisors and Operations leadership, you'll help ensure safety, productivity, quality and service standards are consistently achieved while fostering a positive and engaged team culture.

Key Responsibilities

• Lead, direct and support warehouse team members throughout daily operations
• Allocate tasks and coordinate workflow to maximise operational efficiency
• Communicate performance expectations and provide coaching and guidance to team members
• Monitor operational activities to ensure service levels, quality and productivity targets are achieved
• Operate and guide others in the use of warehouse equipment and warehouse management systems (WMS)
• Safely operate materials handling equipment in accordance with licensing requirements
• Assist with inventory, receipting, storage and dispatch activities
• Complete and review operational documentation and records
• Conduct toolbox talks and facilitate effective communication across the team
• Support hazard identification, risk controls and safe work practices
• Contribute to continuous improvement initiatives across the operation
• Plan and organise daily workload requirements to achieve customer and business outcomes

What You'll Bring

• Previous experience in a warehouse, logistics, transport or cold storage environment
• Demonstrated experience leading, coaching or coordinating operational teams
• Strong understanding of warehouse operations, inventory management and dispatch processes
• Current forklift licence and proven MHE operating experience
• Sound knowledge of workplace health and safety practices
• Experience working with Warehouse Management Systems (WMS)
• Strong communication and problem-solving skills
• A proactive approach with the ability to remain calm and organised in a fast-paced environment
• Commitment to Lineage's values of Safety, Respect, Trust and Teamwork

Why join Lineage?

At Lineage, we are passionate about developing our people and creating opportunities for career growth. When you join our team, you'll enjoy:

• Career progression opportunities within a global industry leader
• A supportive and inclusive team environment
• Ongoing training and leadership development
• Access to employee benefits and wellbeing programs
• The opportunity to make a real impact on daily operations and team success
• Working for a company that is transforming the future of food logistics

We are guided by: Safety, Trust, Respect, Innovation, Boldness and Servant Leadership - shaping how we work, lead and succeed together.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.