Golf Shop Retail Coordinator

Barwon Heads Golf Club; Barwon Heads; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Barwon Heads Golf Club is seeking an experienced retail professional to coordinate the Golf Shop and provide excellent service to members, guests and visitors. You will work closely with the Director of Golf to manage purchasing, inventory, merchandising and retail reporting.

In this role you will support retail performance, contribute to the efficiency of golf operations, and maintain high standards of merchandise presentation and customer service.

Qualifications

• Minimum five years in retail, buying or merchandising management.
• Strong visual merchandising and retail presentation skills.
• Demonstrated inventory management and stock control experience.
• Well-developed planning, organisational and time management skills.
• Strong interpersonal, written and verbal communication skills.
• Proficiency in Microsoft Word, Excel and Outlook.
• Ability to work independently, use initiative and manage competing priorities.
• Strong attention to detail and a customer-focused approach.
• Maintain professionalism, discretion and confidentiality.

Responsibilities

• Coordinate the Golf Shop buying program and maintain supplier relationships.
• Manage inventory levels, stock control processes and stocktakes.
• Monitor retail performance and contribute to sales and gross profit objectives.
• Maintain high standards of merchandise presentation and visual merchandising.
• Train team members on products, promotions and retail procedures.
• Provide accurate and timely sales, stock and operational reporting.
• Deliver exceptional service to members, guests and visitors.
• Support Golf Shop administration, enquiries, correspondence and meetings as required.

Skills

Retail management

Visual merchandising

Inventory control

Planning & organisation

Communication

Customer service

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

With more than 1,800 members, a course recognised among Australia’s finest and a beautifully restored Clubhouse, The Barwon Heads Golf Club is seeking an experienced retail professional to coordinate the day-to-day running of its Golf Shop and provide excellent service to members, guests and visitors.

THIS IS WHAT YOU WILL BE DOING

Working closely with the Director of Golf, you will coordinate the Golf Shop retail operation, including purchasing, inventory management, merchandising, supplier liaison, retail reporting and customer service. You will support retail performance while contributing to the efficient operation and overall success of the Club’s golf operations.

THIS ROLE IS RESPONSIBLE FOR

• Coordinating the Golf Shop buying program and maintaining effective supplier relationships.
• Managing inventory levels, stock control processes and stocktakes.
• Monitoring retail performance and contributing to sales and gross profit objectives.
• Maintaining high standards of merchandise presentation and visual merchandising.
• Training team members on products, promotions and retail procedures.
• Providing accurate and timely sales, stock and operational reporting.
• Delivering exceptional service to members, guests and visitors.
• Supporting Golf Shop administration, enquiries, correspondence and meetings as required.

Experience within the golf industry will be highly regarded.

YOU WILL HAVE THE FOLLOWING

• A minimum of five years’ experience in a retail, buying or merchandising management role.
• Strong visual merchandising and retail presentation skills.
• Demonstrated inventory management and stock control experience.
• Well-developed planning, organisational and time management skills.
• Strong interpersonal, written and verbal communication skills.
• Proficiency in Microsoft Word, Excel and Outlook.
• The ability to work independently, use initiative and manage competing priorities.
• Strong attention to detail and a customer-focused approach.
• The ability to maintain professionalism, discretion and confidentiality.

THIS IS WHO WE ARE LOOKING FOR

• A proactive and organised retail professional who takes ownership of their work.
• A confident communicator who builds positive relationships with suppliers, colleagues, members and visitors.
• Someone who can adapt to changing operational requirements and manage competing priorities.
• A team member committed to high standards, accuracy and exceptional service.

Please note: Only shortlisted candidates will be contacted during the recruitment process.