Golf Shop Attendants

Federalhospitalitycareers; City of Launceston; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Free parking onsite

Free meals on shift

Staff discounts

Uniform provided

Learning and development opportunities

Job summary

Country Club Tasmania is opening a new Championship Golf Course and is seeking experienced retail sales assistants to join our Golf Shop team. In this customer-facing role you’ll welcome guests, assist with enquiries, and handle tee-time bookings.

You’ll bring a customer-first approach, retail or hospitality experience, POS familiarity, and a passion for golf. We offer on-site parking, staff uniform, meals on shift, and staff discounts as part of Federal Hospitality.

Qualifications

• Tasmanian recognised RSA required.
• Previous experience in retail, hospitality or customer service.
• Experience with point-of-sale systems.
• Ability to maintain merchandise displays and stock levels.

Responsibilities

• Greet guests and provide friendly, professional service in the Golf Shop.
• Assist with customer enquiries, product information, golf check-in and tee-time bookings.
• Process point-of-sale transactions accurately across retail and golf purchases.
• Maintain attractive merchandise displays and a welcoming shop environment.
• Identify opportunities to promote relevant products, services and upcoming golf activities.
• Support smooth customer flow during busy periods and escalate complex enquiries when needed.

Skills

Customer service

Retail experience

POS systems

Merchandise displays

Communication

Golf knowledge

Education

RSA certification

Tools

POS software

Job description

About Country Club and the new Championship Golf Course:

At Country Club Tasmania, we’re building something truly special a new championship golf course designed to rival some of the world’s best.

Created by globally respected architect Robin Gibson, our new par 72, 18-hole Championship Course will be situated within a beautifully landscaped parkland precinct, inspired by some of the finest courses in North America and the UK. Make no mistake, what’s coming is a landmark in every sense of the word. It’s a course that rewards thoughtful play and invites golfers to return again and again.

Scheduled to open in Summer 2026/27, it will offer a visually stunning and challenging experience, and we’re now looking for experienced retail sales assistants to join our Golf Shop team!

What you can expect in a day in the role:

In this customer-facing role, you’ll help create a welcoming and memorable Golf Shop experience for every guest, this will include:

• Welcoming guests and providing friendly, professional service in the new Golf Shop
• Assisting with customer enquiries, product information, golf check-in and tee-time bookings
• Process point-of-sale transactions accurately across retail, golf and grab-and-go purchases
• Maintain attractive merchandise displays and a well-stocked, clean, organised and welcoming shop environment
• Identify opportunities to promote relevant products, services and upcoming golf activities
• Support smooth customer flow during busy periods and escalated complex enquiries when needed.

What you’ll bring to the role:

• You’ll bring a customer first approach, reliability and the confidence to work across retail, service and golf-related enquiries
• Previous experience in retail, hospitality, leisure or another customer-facing service environment
• Experience using point-of-sale systems and processing customer transactions accurately
• Experience maintaining merchandise displays, stock levels or the presentation of a customer service area
• Strong communication skills and a friendly, professional approach to customer service.
• Previous experience in a golf shop, golf club, driving range, sporting venue or similar leisure environment would be highly regarded.

As well as the following licences and qualifications:

• Tasmanian recognised Responsible Service of Alcohol (RSA)

An appointee to this role may be subject to pre-employment and ongoing screening checks.

What you can expect from us:

This is a special opportunity to be a part of our new Golf Course opening team at Country Club Tasmania. Country Club is a proud part of Federal Hospitality (including Wrest Point, Saffire, and Macq01 to name a few) and offers:

• Free parking onsite and fully laundered and tailored staff uniform
• Free meal on every shift from our onsite staff canteen
• Staff discounts across Federal Hospitality properties
• Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
• Supportive work environment with learning and development opportunities

Group Assessment will take place on October 16th, 2026, with a range of morning or evening session available. If selected to attend an interview, more information will be provided prior to this date.