Golf Course Team Leader

Fairfield City Council; Fairfield; On-site; AUD 88,000 - 91,000; Full time

Job summary

Fairfield City Council invites applications for a Golf Operations Team Leader to run our customer service team and support day-to-day golf course and driving range operations in Fairfield City. This hands-on leadership role spans the pro shop, driving range, memberships and competitions, delivering outstanding customer experiences while growing participation.

Preference is given to current PGA Australia Members with ACE program certification.

Qualifications

• Demonstrated experience within a golf shop, golf club or golf operations environment.
• Experience leading and supervising staff in a customer‑focused environment.
• Experience administering golf competitions using MiClub/Micropower or similar golf management systems.
• Sound knowledge of golf operations, the Rules of Golf and golf etiquette.
• Experience with POS systems, cash handling and financial reconciliation.
• Experience managing memberships, bookings and customer enquiries.
• Computer literacy and competence in business systems.
• Availability to work weekends and flexible hours as required

Responsibilities

• Lead our customer service team and support day-to-day golf course operations.
• Oversee daily operations across pro shop, driving range, memberships and competitions.
• Develop a small team and administer golf competitions.
• Oversee golf cart and driving range operations and member growth.
• Ensure the facility is presented to the highest standard for members and visitors.

Skills

Golf operations

Staff supervision

MiClub/Micropower

POS & cash handling

Memberships & bookings

Customer service

Rules of Golf

Computer literacy

Weekend availability

Tools

MiClub/Micropower

POS systems

Job description

The Position

Fairfield City Golf & Range is seeking an enthusiastic and motivated Golf Operations Team Leader to lead our customer service team and support the day-to-day operation of our golf course and driving range.

This is an exciting hands‑on leadership opportunity for an experienced golf industry professional looking to take the next step in their career. Working across the Pro Shop, driving range, memberships, competitions and golf operations, you will play a key role in delivering exceptional customer experiences while driving participation and growth across the facility. You will lead daily operations, develop a small team, administer golf competitions, oversee golf cart and driving range operations, support membership growth and ensure the facility is presented to the highest standard for members and visitors.

Preference will be given to applicants who are current PGA of Australia Members, ideally holding Certified status under the PGA's ACE (Accreditation and Continuing Education) Program.

Essential

• Demonstrated experience within a golf shop, golf club or golf operations environment.
• Experience leading and supervising staff in a customer‑focused environment.
• Experience administering golf competitions using MiClub/Micropower or similar golf management systems.
• Sound knowledge of golf operations, the Rules of Golf and golf etiquette.
• Experience with POS systems, cash handling and financial reconciliation.
• Experience managing memberships, bookings and customer enquiries.
• Computer literacy and competence in business systems.
• Availability to work weekends and flexible hours as required

Desirable

• Current PGA of Australia Membership
• Certified PGA Professional under the PGA ACE Program.
• Experience in golf coaching, tuition or junior golf development programs.

Salary & Employment Conditions

• Permanent position, 35 hours per week.
• This position is a Grade 5, with a commencing hourly rate of $49.23.per hour.
• Standard Hours of Work: Between 6am to 7pm Monday to Sunday. However, commencing and finishing times will vary and depend on operational needs. Initially the hours will be 7am – 5pm weekdays and 6.30am – 5pm on weekends. Extended hours in peak periods 6am – 10pm

FURTHER CONTACTS:

A position description is available from Council’s Website or by contacting the Showground office on 9725-0334.

Further enquiries, once you have received/read the position description, should be directed to Manager - Showground, Golf Course & Leisure Centres, Mr. Ross Wilson, on 9725 0334.

CLOSING DATE:

Applications close 5pm, Thursday 24 September 2026

Fairfield City Council is a smoke-free workplace and is an EEO employer. As an inclusive workplace, we support reasonable workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.

Applicants must have the right to work in Australia and may be required to undertake a national police clearance as part of the recruitment process.

We kindly ask for no recruiters at this stage.

Notes

Your application is being process through our new recruitment system; we appreciate your understanding and patience. If you have any feedback, please feel free to reach out to us at [e-mail]

Suitable candidates may be placed on a talent pool or eligibility list for future identical, or similar positions for a period of 12 months.

Please upload documents in PDF format.

Please regularly check your 'junk mail' or ensure our email address [e-mail] is set to 'trustworthy'.

PO BOX 21 FAIRFIELD NSW 1860

BRADLEY CUTTS GENERAL MANAGER