Golf Course Assistant

City of Canterbury Bankstown; Canterbury-Bankstown; On-site; AUD 40,000 - 47,000; Part time

Benefits offered by this job

Health and wellbeing programs

Learning and development opportunities

Community-focused Leisure and Aquatic

Job summary

The City of Canterbury Bankstown is seeking a Golf Course Assistant for Sefton Golf Course. You will be the first point of contact for customers, handling enquiries, transactions and bookings, and supporting shop sales and golf events.

You will contribute to a welcoming, high-quality customer experience in line with Council values. Key requirements include First Aid/CPR, Working with Children Check, knowledge of golf operations, and experience with POS systems.

Qualifications

• Current First Aid and CPR certification.
• Current Working with Children Check.
• Knowledge of golf industry including rules and handicap system.
• Experience in a customer service environment with strong service skills.
• Experience using a POS system with reporting and balancing.
• Administration experience and basic computer skills.

Responsibilities

• Serve as the first point of contact for customer enquiries and transactions.
• Perform cashiering duties using the POS system, including reporting and balancing.
• Support golf course bookings, administration and general office duties.
• Assist with golf functions, events, shop sales and golfing equipment or accessories.
• Support cooking, food preparation and daily cleaning duties.
• Respond to customer complaints and compliments professionally.
• Ensure compliance with Council policies and service standards.

Skills

First Aid

CPR

Working with Children Check

Golf industry knowledge

Customer service

POS system

Administration

Basic computer skills

Tools

POS software

Job description

Here at CBCity The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

Here at CBCity The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

The role

We are seeking a customer-focused Golf Course Assistant to support the day-to-day operations of Sefton Golf Course. In this role, you will be the first point of contact for customers, supporting enquiries, transactions, bookings, shop sales, golf functions and general golf course operations. You will help deliver a welcoming and high-quality customer experience in line with Council’s values and the Sefton Golf Customer Service Charter.

• Serve as the first point of contact for customer enquiries and transactions.
• Perform cashiering duties, including use of the POS system, reporting and balancing.
• Support golf course bookings, administration and general office duties.
• Assist with golf functions, events, shop sales and golfing equipment or accessories.
• Support cooking, food preparation and general daily cleaning duties.
• Respond to customer complaints and compliments professionally, escalating where required.
• Ensure compliance with Council policies, procedures and service standards.

For a full list of duties, click HERE to review the position description.

You will have:

• Current First Aid and CPR certification.
• Current Working with Children Check.
• Demonstrated understanding and knowledge of the golf industry, including rules, handicap system, equipment and golfing accessories.
• Experience in a customer service environment and excellent customer service skills.
• Experience using a Point of Sale system, including reporting and balancing.
• Administration experience and basic computer skills.

The hourly rate for this opportunity is $30.92, Grade A, Step 1, plus 25% casual loading and 12% super.

Click HERE to access salary information for all steps within the designated Grade.

What’s On Offer

• The opportunity to support customer service and operations at Sefton Golf Course.
• Be part of a supportive and community-focused Leisure and Aquatic Services team.
• Help deliver positive experiences for golf course users and the wider community.
• Access to employee Health and Wellbeing Programs, including Fitness Passport and workplace initiatives.
• Opportunities for learning, development and skill growth.

For more information, please contact Alex Clifford (Coordinator Leisure and Wellness Programs) at [e-mail]

Applications close 18 September 2026.

CBCity is an equal opportunity employer committed to diversity and inclusion. We want our workplace to reflect the diverse community we serve and encourage applications from all backgrounds, experiences and abilities, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application or throughout the recruitment process, please contact the Talent Management Team at [e-mail]

Successful applicants may be required to undertake a medical assessment, Working with Children Check, reference checks, qualification verification and other checks relevant to the position.

Applicants must hold Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.