Golf Operations Lead – Member Growth & Events

Fairfield City Council

Fairfield

On-site

AUD 88,000 - 91,000

Full time

4 days ago

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Job summary

Fairfield City Council invites applications for a Golf Operations Team Leader to run our customer service team and support day-to-day golf course and driving range operations in Fairfield City. This hands-on leadership role spans the pro shop, driving range, memberships and competitions, delivering outstanding customer experiences while growing participation.

Preference is given to current PGA Australia Members with ACE program certification.

Qualifications

Demonstrated experience within a golf shop, golf club or golf operations environment.
Experience leading and supervising staff in a customer‑focused environment.
Experience administering golf competitions using MiClub/Micropower or similar golf management systems.
Sound knowledge of golf operations, the Rules of Golf and golf etiquette.
Experience with POS systems, cash handling and financial reconciliation.
Experience managing memberships, bookings and customer enquiries.
Computer literacy and competence in business systems.
Availability to work weekends and flexible hours as required

Responsibilities

Lead our customer service team and support day-to-day golf course operations.
Oversee daily operations across pro shop, driving range, memberships and competitions.
Develop a small team and administer golf competitions.
Oversee golf cart and driving range operations and member growth.
Ensure the facility is presented to the highest standard for members and visitors.