Team Member Support Services

City of Canterbury Bankstown; Canterbury-Bankstown; On-site; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Remuneration package

Flexible work-life balance

Permanent full-time (LG conditions)

Community impact

Professional growth

Health & Wellbeing programs

Job summary

The City of Canterbury Bankstown is seeking two Permanent Full-Time Team Members – Support Services, primarily based in Bankstown. You will coordinate communications, logistics, and systems across Libraries, Meals on Wheels, the Arts Centre, and Community Planning, supporting project delivery and continuous improvement.

Ideal candidates will have a Certificate III/IV in Business Administration and strong Microsoft Office skills.

Qualifications

• Certificate III or IV in Business Administration or equivalent relevant experience.
• Demonstrated experience providing administrative support within a busy team environment.
• Strong proficiency in Microsoft Office, including Word, Excel and Outlook.
• Experience coordinating calendars, meetings, bookings and associated logistics.
• Experience undertaking financial administration, including processing invoices and purchase orders.
• Sound knowledge of records management practices and administrative systems.
• Strong attention to detail, with the ability to maintain accurate records, databases and information.

Responsibilities

• Provide proactive administrative support across multiple teams to support efficient day-to-day operations.
• Coordinate calendars, meetings, bookings and logistics for internal and external activities.
• Prepare and distribute correspondence, reports, presentations and other documentation.
• Maintain accurate records, databases, registers and filing systems in line with Council requirements.
• Support community-facing teams with enquiries, bookings and general information requests.
• Assist with procurement and financial administration, including purchase orders, invoices and expenditure tracking.
• Provide administrative and logistical support for divisional projects, programs and events.
• Coordinate relevant Working with Children Check requirements in consultation with the Human Resources Team.
• Identify opportunities to streamline processes and improve administrative practices through technology and automation.
• Support the adoption of new systems, digital tools and collaborative platforms across the division.
• Build effective working relationships and contribute to strong communication and collaboration across teams.
• Contribute to a positive, flexible and supportive team environment.

Skills

Microsoft Office

Administration

Calendar coordination

Communication

Education

Certificate III/IV in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Here at CBCity The City of Canterbury Bankstown is one of the largest Councils in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 29 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 370,000 residents.

The role

We are currently seeking two Team Members – Support Services to join our team on a Permanent Full-Time basis. Based primarily in Bankstown, these roles provide high-quality, proactive support across a diverse range of services, including Libraries, Meals on Wheels, the Arts Centre, and Community Planning and Development. The successful candidates will also be required to work from other Council locations as needed. In this varied role, you will help keep day-to-day operations running smoothly by coordinating communications, logistics and systems, while supporting the delivery of projects, programs and events. You will also contribute to continuous improvement initiatives, helping to streamline processes and make effective use of technology to enhance efficiency, collaboration and service delivery across the division.

Duties will include but not be limited to:

• Provide proactive administrative support across multiple teams to support efficient day-to-day operations.
• Coordinate calendars, meetings, bookings and logistics for internal and external activities.
• Prepare and distribute correspondence, reports, presentations and other documentation.
• Maintain accurate records, databases, registers and filing systems in line with Council requirements.
• Support community-facing teams with enquiries, bookings and general information requests.
• Assist with procurement and financial administration, including purchase orders, invoices and expenditure tracking.
• Provide administrative and logistical support for divisional projects, programs and events.
• Coordinate relevant Working with Children Check requirements in consultation with the Human Resources Team.
• Identify opportunities to streamline processes and improve administrative practices through technology and automation.
• Support the adoption of new systems, digital tools and collaborative platforms across the division.
• Build effective working relationships and contribute to strong communication and collaboration across teams.
• Contribute to a positive, flexible and supportive team environment.
• For a full list of duties, click here to review the position description.

You will have

• Certificate III or IV in Business Administration, or equivalent relevant experience.
• Demonstrated experience providing administrative support within a busy team environment.
• Strong proficiency in Microsoft Office, including Word, Excel and Outlook.
• Experience coordinating calendars, meetings, bookings and associated logistics.
• Experience undertaking financial administration, including processing invoices and purchase orders.
• Sound knowledge of records management practices and administrative systems.
• Strong attention to detail, with the ability to maintain accurate records, databases and information.

What’s On Offer

• An attractive remuneration package.
• Embrace a better work-life balance, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Isra Shayan (Team Leader Community and Cultural Support) at isra.shayan @cbcity.nsw.gov.au

The salary for this position starts from $69,034 (Grade C, Step 1) + 12% super.

Applications close Friday 18 September 2026.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at [e-mail]

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.