Gold Coast Multi-Site Storage Manager

Loxon Storage; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Loxon Storage on the Gold Coast is seeking a Multi Site Self Storage Manager to oversee operations across our Gold Coast facilities. The role centers on delivering exceptional customer service and developing storage solutions via phone, email and face-to-face interactions.

You will lead a team across sites, drive sales and KPI outcomes, and ensure procedures are followed. A valid driver’s license and own transport are required for this hands-on, full-time position.

Qualifications

• Passion for delivering outstanding customer experiences.
• Ability to solve client issues using technology.
• Experience leading teams to achieve KPIs.
• Ability to plan and execute projects to improve client experiences.
• Sales driven with willingness to update knowledge.
• Attention to detail and professional appearance.
• Must have driver's license and own transport.

Responsibilities

• Interact with customers to provide storage solutions via phone, email and face-to-face.
• Manage multiple sites across the Gold Coast portfolio within a team environment.
• Drive customer service excellence and sales performance.
• Follow procedures and sales processes.

Skills

Customer service

Sales

Team collaboration

KPI achievement

Project planning

Problem solving

Tools

Microsoft 365 suite

SharePoint

Job description

Loxon Storage on the Gold Coast is seeking a Multi Site Self Storage Manager to oversee operations across our Gold Coast facilities. The role centers on delivering exceptional customer service and developing storage solutions via phone, email and face-to-face interactions.

You will lead a team across sites, drive sales and KPI outcomes, and ensure procedures are followed. A valid driver’s license and own transport are required for this hands-on, full-time position.