Multi Site Self Storage Manager Loxon Storage Gold Coast

Loxon Storage; Gold Coast City; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Loxon Storage on the Gold Coast is seeking a Multi Site Self Storage Manager to oversee operations across our Gold Coast facilities. The role centers on delivering exceptional customer service and developing storage solutions via phone, email and face-to-face interactions.

You will lead a team across sites, drive sales and KPI outcomes, and ensure procedures are followed. A valid driver’s license and own transport are required for this hands-on, full-time position.

Formación

• Passion for delivering outstanding customer experiences.
• Ability to solve client issues using technology.
• Experience leading teams to achieve KPIs.
• Ability to plan and execute projects to improve client experiences.
• Sales driven with willingness to update knowledge.
• Attention to detail and professional appearance.
• Must have driver's license and own transport.

Responsabilidades

• Interact with customers to provide storage solutions via phone, email and face-to-face.
• Manage multiple sites across the Gold Coast portfolio within a team environment.
• Drive customer service excellence and sales performance.
• Follow procedures and sales processes.

Conocimientos

Customer service

Sales

Team collaboration

KPI achievement

Project planning

Problem solving

Herramientas

Microsoft 365 suite

SharePoint

Descripción del empleo

Multi Site Self Storage Manager Loxon Storage Gold Coast

Loxon Storage is Queensland owned, with over 30 sites across the state. We pride ourselves on maintaining a small business culture and view our staff as the secret to our success.

This new role would see you working as a Multi site Manager across our Gold Coast facilities . The role is heavily focused on customer service and is sales based, it is a rewarding way to help clients by providing storage solutions.

The role is Full Time Monday to Friday 0830-1700

Job tasks and responsibilities

This new role will be a rewarding role that will enable you to interact with customers and gain satisfaction from providing outstanding customer service and providing storage solutions to them. The role is focused on finding a unique storage solution for clients, via phone, email and face to face. The role will involve a flexible approach to managing multiple sites across the Gold Coast Portfolio within a team environment.

Skills and experience

The skills we are requiring from you:

A passion to provide outstanding customer experiences.

Good technical skills with the ability to assist and problem solve with clients experiencing issues using technology.

Previous experience working with teams to achieve KPIs

Possess ability to plan and execute projects to improve client experiences.

Sales experience and the enthusiasm to constantly update your knowledge.

Dedication to following procedures and sales processes.

Attention to detail and pride in your appearance as well as your workplace.

Competent with Microsoft 365 suite including Sharepoint

Training will be provided.

You will be required to have drivers license and own transport.