Gold Coast Aquatics Programs Lead

St Hilda's; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Onsite parking

Fitness Passport

Job summary

St Hilda's School on the Gold Coast, Queensland, seeks an Aquatics Coordinator to join the Aquatics Centre team. This full-time role involves customer service, enrolments, bookings and program support for Squads and Learn to Swim, with a focus on safety and community engagement.

The successful candidate will coordinate communications, assist with billing, and help promote aquatic programs while upholding school policies and child-safety requirements.

Qualifications

• Experience in administrative, customer service, or coordination roles, preferably in aquatics or education.
• Strong organisational and written/verbal communication skills.
• Ability to manage multiple tasks accurately and with attention to detail.

Responsibilities

• Deliver high-standard customer service to students, families, and community users.
• Administer enrolments, class bookings, transfers, waiting lists and attendance records.
• Provide administrative support for squads, learn-to-swim, holiday programs and events.
• Assist with program communications, forms, notices, and social media content.
• Support billing, receipting and reconciliation per school policy.
• Promote a safe and welcoming environment in line with policies and child safety requirements.

Skills

Administrative experience

Customer service

Coordination

Communication

Attention to detail

Education

Certificate/Diploma in administration or related field

Job description

St Hilda's School on the Gold Coast, Queensland, seeks an Aquatics Coordinator to join the Aquatics Centre team. This full-time role involves customer service, enrolments, bookings and program support for Squads and Learn to Swim, with a focus on safety and community engagement.

The successful candidate will coordinate communications, assist with billing, and help promote aquatic programs while upholding school policies and child-safety requirements.