Aquatics Coordinator

NGARE EMPLOYMENT SOLUTIONS PTY LTD; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Onsite parking

Fitness Passport

Job summary

St Hilda's School on the Gold Coast, Queensland, seeks an Aquatics Coordinator to join the Aquatics Centre team. This full-time role involves customer service, enrolments, bookings and program support for Squads and Learn to Swim, with a focus on safety and community engagement.

The successful candidate will coordinate communications, assist with billing, and help promote aquatic programs while upholding school policies and child-safety requirements.

Qualifications

• Experience in administrative, customer service, or coordination roles, preferably in aquatics or education.
• Strong organisational and written/verbal communication skills.
• Ability to manage multiple tasks accurately and with attention to detail.

Responsibilities

• Deliver high-standard customer service to students, families, and community users.
• Administer enrolments, class bookings, transfers, waiting lists and attendance records.
• Provide administrative support for squads, learn-to-swim, holiday programs and events.
• Assist with program communications, forms, notices, and social media content.
• Support billing, receipting and reconciliation per school policy.
• Promote a safe and welcoming environment in line with policies and child safety requirements.

Skills

Administrative experience

Customer service

Coordination

Communication

Attention to detail

Education

Certificate/Diploma in administration or related field

Job description

Aquatics Coordinator

Aquatics Coordinator St Hilda’s School | Gold Coast | Queensland

Commencing: As soon as possible – 12 month contract with likelihood of extension

Full Time – 38 hours/week

School Officer Level 3

St Hilda's School is seeking an enthusiastic and highly organised Aquatics Coordinator to join our Aquatics Centre team. This is a wonderful opportunity for a customer-focused professional with a passion for aquatics and community engagement to support the delivery of our swimming programs.

The Aquatics Coordinator will be the first point of contact for students, families, and community users of the Aquatics Centre, providing administrative, program, and customer service support that ensures the smooth day-to-day operation of the Centre, while contributing to the continued growth of our aquatic programs.

About Us

Located on Queensland’s Gold Coast, we are one of Australia’s leading independent Anglican Day and Boarding Schools for girls from Pre-Prep to Year 12. With an enviable reputation of excellence in girls’ education and world class facilities, St Hilda’s School has a long and proud history of outstanding academic achievement, grounded in strong Anglican Christian values.

As an all-girls school we passionately believe every opportunity is designed with the girls in mind, fostering leadership, innovation and confidence so that our girls don’t just imagine their future, they lead it.

About the Position

• Deliver a high standard of customer service to students, parents, staff, and community users.
• Administer enrolments, class bookings, transfers, waiting lists, and attendance records.
• Provide administrative and on-deck support for Squads, Learn to Swim, holiday programs, and aquatic events.
• Assist with the preparation and distribution of program communications, forms and notices, promotional materials, and social media content.
• Support billing, receipting, and reconciliation processes in line with School policies.
• Promote a safe and welcoming environment, in accordance with School policies and child safety requirements.

About You

• You have demonstrated experience in an administrative, customer service, or coordination role, ideally within an aquatics, sport, recreation or education setting, along with strong organisational skills and excellent written and verbal communication.
• You are friendly, approachable, and service-oriented, with a genuine commitment to providing positive experiences for students, families, and the broader community. You bring well-developed organisational skills and a keen eye for detail, allowing you to manage multiple responsibilities efficiently and with accuracy.
• You communicate confidently and effectively with a wide range of stakeholders, and you bring a proactive, adaptable approach to your work, with a willingness to assist wherever needed. As a collaborative team member, you contribute positively to the Aquatics Centre and the broader School community, while upholding high standards of professionalism, integrity, confidentiality, and accountability.
• You have a genuine interest in aquatics and sport, and a genuine passion for supporting student participation and wellbeing.
• You have a Certificate, Diploma or relevant experience in administration, customer service, sport, recreation or a related field, a Working with Children Check (Paid Blue Card) or eligibility to obtain prior to appointment, current First Aid and CPR Certification, or willingness to obtain (HLTAID009 and HLTAID011), and AUSTSWIM Teacher of Swimming and Water Safety qualification or equivalent.

Why Join St Hilda’s School?

Be part of a passionate values-driven community which embraces collaboration and innovation and supports staff wellbeing and professional growth. We are a community which promotes belonging and connectedness. We offer onsite parking, staff access to Fitness Passport, a comprehensive employee assistance program and professional development opportunities.

As a prospective member of the St Hilda’s Community, you must be willing to support the Code of Conduct and the stated values, and Anglican Ethos of the School.

Application Requirements

• A one-page A4 written response outlining your suitability for the role and specifically referring to the "About You" section outline above
• A full Curriculum Vitae, including contact details for two professional referees.
• Applications should be submitted by 8.00am Wednesday 19 August 2026.

Applications will be reviewed as they are received. St Hilda’s School reserves the right to interview and appoint prior to the closing date. Applicants are encouraged to apply early.

Any questions about the position, or to receive a copy of the position description, please contact Human Resources at [e-mail] or [phone]. Applications must be submitted via the online employment platforms. Please do not email applications to this inbox directly.