GlobalView Senior Lead Implementation Consultant

Fairygodboss; City of Monash; On-site; AUD 100,000 - 130,000; Full time

Job summary

Fairygodboss is seeking a GlobalView Senior Lead Implementation Consultant to implement and support the ADP GlobalView solution. This role involves achieving departmental KPIs and providing consulting and implementation services.

The ideal candidate will possess over 5 years of experience in operational roles, with strong knowledge of payroll and human resource systems, and advanced skills in MS Project and Visio. This position is located in the City of Monash, Victoria, Australia.

Qualifications

• 5+ years of experience in a complex operational/implementation/service delivery role.
• Strong knowledge of Payroll, Human Resources, Portal or Time Management systems.
• Advanced capabilities in Microsoft Project and Visio.

Responsibilities

• Implement client solutions using ADP's Implementation Methodology.
• Perform blueprinting workshops to gather client information.
• Provide user training and support through key project phases.
• Liaise with Product Manager for feedback on the template.

Skills

Payroll knowledge

Human Resources

Implementation Lead experience

MS Office (including MS Project and Visio)

Education

Tertiary qualification in a related field

Job description

Position Title

GlobalView Senior Lead Implementation Consultant

Reporting Line

Senior Implementation Director

Position Purpose

Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.

Key Responsibilities

• Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
• Perform blueprinting workshops to gather information on the client's requirements.
• Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
• Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation. Maintain them throughout the project.
• Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
• Provide sample test scripts to enable PS clients to adequately test the solution.
• Support clients through the User Acceptance, Parallel Testing and Go‑Live phases.
• Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required, including performing data loads and reconciliation.
• Provide end‑user training, including creating training manuals, preparing training systems and conducting training sessions if required.
• Responsible for achieving estimated days as per fixed‑price strategy.
• Escalate project issues to Project Manager, including scope variations, task slippages and risks that may arise during the project.
• Provide regular status updates and early warning of any slippage or problems that may occur.
• Possess the highest level of HR and payroll knowledge and the necessary competencies to deliver maximum value to ADP's clients.
• Maintain up‑to‑date knowledge of SAP products, SAP related news and any developments to the product and its competitors.
• Maintain up‑to‑date knowledge of the ADP GlobalView template and ensure adherence.
• Liaise with the Product Manager to provide feedback on the template and to understand future product direction or changes.
• Design any non‑standard changes to the ADP GlobalView template in collaboration with the Product Manager & Project teams.
• Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
• Demonstrate proactive participation in Implementation Team forums and contribute to knowledge sharing and team development sessions. Mentor and support fellow team members to develop their skills.
• Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, ranging from informal on‑the‑job training to formal SAP training courses.
• Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology.
• Apply support methodologies including usage of an issue tracking system.
• Liaise with internal groups, including Basis, Client Services, Application Support, Project Management and Product Management to ensure clients receive the highest levels of client service.
• Provide pre‑sales support, including analyzing and responding to tender documentation, performing demonstrations, and attending workshops where specialist knowledge of payroll is required.
• Perform other related duties as assigned.

Experience

• 5+ years of experience working in a complex operational/implementation/service delivery role.
• Strong knowledge of Payroll, Human Resources, Portal or Time Management systems.
• Demonstrated experience in an Implementation Lead role.
• Advanced capabilities across the MS Office suite, including MS Project and Visio.

Certifications / Qualifications

Tertiary qualification in a related field preferred.

PMBOK or other PM qualifications advantageous.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs and applicant merit, including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

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