Global Relocation Coordinator

SIRVA Inc.; Australia; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Core Flex Hours

Health & wellbeing programmes

Learning & career development

Global career opportunities

Job summary

Sirva is hiring a Move Coordinator in Australia with a focus on customer service and end-to-end relocation coordination. You will liaise with relocatees, clients, and service providers to ensure smooth packing, shipping, and delivery of belongings, vehicles, and even pets.

The role emphasizes coordinating travel, accommodations, and documentation, while maintaining files and communicating status to clients throughout the move.

Qualifications

• Experience coordinating import/export activities within a global business environment.
• Demonstrated experience in delivering high level of service to clients.
• Excellent ability to build rapport and relationships with clients.

Responsibilities

• Arrange packing/shipping/storage for relocates' personal effects, cars and animals; liaise with relocatee, client, and suppliers.
• Coordinate travel, transport and accommodation arrangements.
• Administer initiation and activation documents from clients; maintain relocation files.
• Provide timely updates to relocatees on move status and KPI progress.
• Follow up with branches and third-party suppliers for information and quotations.

Skills

Customer service

Coordination

International Relocations

Logistics support

Communication

Team player

Job description

Sirva is hiring a Move Coordinator in Australia with a focus on customer service and end-to-end relocation coordination. You will liaise with relocatees, clients, and service providers to ensure smooth packing, shipping, and delivery of belongings, vehicles, and even pets.

The role emphasizes coordinating travel, accommodations, and documentation, while maintaining files and communicating status to clients throughout the move.