Global Operations Director — Strategy, Compliance & Growth

Hall Chadwick; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Hall Chadwick in Sydney seeks an experienced Operations Manager/Director to oversee daily operations, administration and compliance for the Sydney office and support national and global leadership. You will optimize processes, manage staff and reporting, and coordinate with other jurisdictions to standardise practices across the network.

The role requires a proactive, autonomous leader with 7+ years in operations within professional services, and willingness to travel domestically and

Qualifications

• 7+ years experience in business operations.
• Significant experience in operations, office management or business management within a professional services environment.
• Willingness and availability to work flexibly, including outside standard hours.
• Must be an Australian citizen or hold a current valid Australian work visa.

Responsibilities

• Administer accounts and personnel matters for the Sydney office; oversee administrative staff and core office functions including reception.
• Ensure all staff timesheets are entered correctly and on time; monitor and report on productivity levels not being met.
• Support management, administrative/office support staff as required.
• Attend Insolvency and Accounting monthly management meetings and Partners meetings, representing operational matters and following up on actions arising.
• Prepare and consolidate monthly reporting across global offices, providing visibility of operational and financial performance.
• Reconcile Partners' ledgers monthly; ensure accuracy and resolve discrepancies promptly.
• Oversee cash collections across the firm, monitor outstanding balances and support timely recovery of fees.
• Coordinate ASIC annual review filings and ensure minutes and corporate records are filed.
• Support integration of the marketing plan into operational delivery and assist Partners to meet marketing plan targets.
• Monitor delivery of the office plan and liaise with stakeholders to validate business results.
• Monitor Partner bonus arrangements and report regularly to the Global COO and National Chairperson.
• Liaise with IT on systems, equipment and monitor laptops/IT products across the office.
• Manage office requirements including lease terms, rent reviews and related changes.

Skills

Operations management

Governance & compliance

Cross-jurisdiction coordination

Financial management

IT & office management

Strategic & business support

Travel willingness

Staff leadership

Problem-solving

Autonomy

Job description

Hall Chadwick in Sydney seeks an experienced Operations Manager/Director to oversee daily operations, administration and compliance for the Sydney office and support national and global leadership. You will optimize processes, manage staff and reporting, and coordinate with other jurisdictions to standardise practices across the network.

The role requires a proactive, autonomous leader with 7+ years in operations within professional services, and willingness to travel domestically and