Global Learning & Leadership Development Manager

Cullen Jewellery; Kew; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Staff discounts on fine jewellery

Friends and family discount

Paid leave enhancements

Charity sponsorship for team

Parking options at Kew

Job summary

Cullen Jewellery, Australia, is seeking a Learning and Development Manager to build leadership capability across our teams in Australia, the US, UK, Canada and New Zealand. You will design and deliver practical development programs, equal emphasis on coaching, feedback and performance conversations, and create tools like the Cullen Managers Handbook.

Based in our Kew head office, you will lead the learning calendar, LMS, induction and onboarding while partnering with senior leaders.

Qualifications

• Proven experience in learning and development, organisational development or leadership capability role, owning programs from design through to implementation and evaluation.
• A strong track record building manager capability in coaching, feedback, accountability and performance conversations.
• A confident facilitator and communicator who can engage senior leaders, managers and diverse employee groups.
• Experience running engagement or employee listening programs and turning the data into practical leader actions.
• Experience supporting succession planning, talent reviews, career development and internal mobility.
• A data-led, commercially minded approach, with strong project management skills and experience using learning management, performance or employee listening platforms.

Responsibilities

• Own and embed the Cullen capability framework and manager development pathway, designing and delivering practical programs on coaching, feedback, performance conversations, trust and leading change.
• Build the tools managers use every day, including the Cullen Managers Handbook and clear guidance for 1:1s, development and performance conversations, and partner with the Head of People and Culture on senior leader capability.
• Own the company-wide learning calendar, learning management system, company induction and HQ onboarding framework, working alongside our Retail Trainer and Retail leaders so onboarding and sales training connect without overlap.
• Embed our behaviour assessment tool as a practical language for communication, coaching and team effectiveness, and facilitate team workshops that improve how teams work together.
• Run our engagement and pulse survey cycles, bring together engagement, exit and Glassdoor insights, and work with leaders to turn feedback into clear actions with owners and due dates.
• Own the succession planning framework, facilitate talent reviews, and build development pathways for our Retail leadership pool and other priority talent.
• Measure what matters: whether learning is being applied, manager effectiveness, succession coverage and internal appointments, not just attendance and completion.

Skills

Learning & Development

Organisational development

Leadership capability

Coaching

Feedback

Performance conversations

Succession planning

Talent reviews

Facilitation

Stakeholder management

Data-driven

Project management

Learning platforms

LMS

Employee listening

Tools

Learning Management System (LMS)

Job description

Cullen Jewellery, Australia, is seeking a Learning and Development Manager to build leadership capability across our teams in Australia, the US, UK, Canada and New Zealand. You will design and deliver practical development programs, equal emphasis on coaching, feedback and performance conversations, and create tools like the Cullen Managers Handbook.

Based in our Kew head office, you will lead the learning calendar, LMS, induction and onboarding while partnering with senior leaders.