Global Event Delivery Specialist

Jomablue; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

ClassPass for health and wellbeing

Mentorship and feedback for growth

Competitive compensation and benefits

Hybrid work model

Company gym and facilities

Job summary

Jomablue, a premium enterprise event technology company, is seeking an Event Delivery Coordinator to join our Sydney Hub team. Based in Ultimo, NSW, you will collaborate with event agencies, marketing managers and internal teams to deliver exceptional virtual and in-person experiences.

You’ll travel nationally and internationally, thrive in a fast-paced service role, and contribute to robust delivery processes while maintaining high-quality outcomes for clients.

Qualifications

• 1–2 years experience in a role such as Customer Success or Customer Onboarding.
• Detail oriented with excellent organisational and presentation skills.
• Time management – able to consistently meet deadlines and multi-task.
• Proactive and self-motivated as well as being a team player.
• A flexible and adaptable approach.
• Demonstrated technical agility with evolving products.
• Experience with cloud-based technologies (G‑Suite, Office 365, Salesforce, etc).
• Experience working with CRM, CMS and project management software.

Responsibilities

• Produce and maintain multiple project plans and documentation for client events using our standard business tools.
• Partner with internal Project Delivery Leads and liaise with customers for the full duration of the project.
• Apply Jomablue products to build, deliver and support virtual and onsite experiences.
• Participate in and contribute to client meetings.
• Respond to customers’ requests in a Help Desk environment within defined processes and SLAs.
• Follow standard operating procedures to complete tasks within the specified timeframes.
• Work onsite within a team at national and international venues to deliver projects.

Skills

Customer onboarding

Time management

Communication

Team player

Adaptability

Tech-savvy

CRM experience

Tools

G Suite

Office 365

Salesforce

CMS

CRM software

Project management software

Job description

Jomablue, a premium enterprise event technology company, is seeking an Event Delivery Coordinator to join our Sydney Hub team. Based in Ultimo, NSW, you will collaborate with event agencies, marketing managers and internal teams to deliver exceptional virtual and in-person experiences.

You’ll travel nationally and internationally, thrive in a fast-paced service role, and contribute to robust delivery processes while maintaining high-quality outcomes for clients.