Global Data Center Operations Lead

Megaport; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible hybrid working environment

Generous leave plans

Health and wellness support

Learning and training allowance

WeWork access for remote workers

Job summary

Megaport, a leader in Network as a Service, seeks an Operations Tech Lead to guide a team of Senior Operations Analysts across global data centers. You will own operational continuity, drive improvements, and coordinate with remote data centers while maintaining high standards of server, storage, and network operations.

The role emphasizes hands-on technical leadership, expertise in Linux/Windows environments, RAID and storage management, and a culture of ownership and reliability within a

Qualifications

• Experience leading or mentoring technical teams in data center/infrastructure operations.
• Deep expertise with server hardware, diagnostics, replacements, and fleet management.
• Strong incident command and ability to lead resolution during critical events.
• Proficiency with Linux and Windows Server environments, including scripting and automation.

Responsibilities

• Lead the Senior Operations Analysts team, ensuring full operational coverage and adherence to standards.
• Oversee incident management, root cause analyses, and coordination with remote data center techs.
• Develop and maintain SOPs, runbooks, and escalation procedures.
• Drive process improvements and ownership culture within the DCOps team.

Skills

Team leadership

Linux system administration

Windows Server

RAID technologies

Incident management

Scripting (Python, Bash)

Automation

Monitoring platforms

Education

Bachelor's degree in Computer Science, Information Systems, or equivalent

Tools

DCIM

Ansible

VMware/Hypervisor tech

Job description

Megaport, a leader in Network as a Service, seeks an Operations Tech Lead to guide a team of Senior Operations Analysts across global data centers. You will own operational continuity, drive improvements, and coordinate with remote data centers while maintaining high standards of server, storage, and network operations.

The role emphasizes hands-on technical leadership, expertise in Linux/Windows environments, RAID and storage management, and a culture of ownership and reliability within a