Senior Data Center Ops Lead - Linux/Windows

Megaport; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Best team ever

Flexible work

Birthday leave

Parental leave

Health & wellness program

Global experts

Recognition programs

Collaborative culture

Job summary

Megaport is seeking a Senior Operations Analyst to join our global operations team. The role centers on ensuring the seamless functioning of our infrastructure across data centers, with hands-on responsibilities for provisioning, maintenance, and incident response.

You will own critical operational processes, lead field tasks, coordinate with remote data center techs, and mentor junior staff while driving continuous improvement in service quality and availability.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or similar working experience.
• Experience in a senior role within a data center operations or infrastructure support team is a strong plus.
• Hands-on technical skills with servers, storage, networking, and platform software.

Responsibilities

• Lead and coordinate operational tasks involving infrastructure services: servers, storage, networking, and platform software.
• Perform rack and stack activities, hardware installation, and in-cabinet maintenance.
• Manage relationships with remote data center techs and ensure adherence to procedures.
• Install, configure, and troubleshoot Linux and Windows operating systems.
• Conduct root cause analysis and handle complex hardware failures and storage issues.
• Configure and troubleshoot IPMI/BMC and out-of-band management.
• Support and improve internal operational documentation and escalation processes.
• Mentor junior team members and drive continuous improvement.

Skills

B2 English

Server hardware

Data center standards

Monitoring platforms

Linux administration

Windows Server

RAID technologies

CS/IS degree

Senior DC operations

Education

Bachelor's degree in Computer Science/Information Systems

Tools

DCIM platforms

Job description

Megaport is seeking a Senior Operations Analyst to join our global operations team. The role centers on ensuring the seamless functioning of our infrastructure across data centers, with hands-on responsibilities for provisioning, maintenance, and incident response.

You will own critical operational processes, lead field tasks, coordinate with remote data center techs, and mentor junior staff while driving continuous improvement in service quality and availability.