Global Account Manager: Mobility & Client Success

SIRVA Inc.; Canning; On-site; AUD 90,000 - 150,000; Full time

Job summary

Sirva Inc. is seeking a Global Account Manager to lead relationships with key domestic and international clients across Australia.

You will be the main client contact, ensuring service excellence, overseeing program performance, and driving revenue opportunities while collaborating with operations, finance, and implementation teams. The role emphasizes data analysis, performance reporting, and cross-team problem solving.

Qualifications

• A passion for exceptional customer service.
• Experience in global mobility and/or household goods relocations.
• Experience in a corporate account management environment.
• Strong written and verbal communication skills including presentations.

Responsibilities

• Manage and strengthen relationships with a portfolio of domestic and international clients.
• Serve as the primary client contact and oversee program performance.
• Provide strategic account support, performance reporting, and data analysis.
• Mentor teammates and share knowledge to build team capability.

Skills

Customer service

Global mobility experience

Account management

Communication skills

Attention to detail

Relationship building

Job description

Sirva Inc. is seeking a Global Account Manager to lead relationships with key domestic and international clients across Australia.

You will be the main client contact, ensuring service excellence, overseeing program performance, and driving revenue opportunities while collaborating with operations, finance, and implementation teams. The role emphasizes data analysis, performance reporting, and cross-team problem solving.