Global Account Manager

SIRVA Inc.; Australia; Remote; AUD 110,000 - 160,000; Full time

Job summary

Sirva is seeking a Global Account Manager in Australia to manage and strengthen relationships with a portfolio of domestic and international clients. You will be the primary client contact, providing strategic account support and overseeing program performance to deliver exceptional service and growth.

You will work with operations, finance, supply chain and implementation teams to drive client outcomes through reporting, data analysis, and collaborative problem-solving.

Qualifications

• A passion for exceptional customer service.
• Experience in global mobility and/or household goods relocations.
• Experience in a corporate account management environment.
• Strong written and verbal communication skills including presentations.
• Strong attention to detail and note-taking abilities.
• A knack for building strong relationships with clients.

Responsibilities

• Manage and strengthen relationships with a portfolio of domestic and international clients.
• Serve as the primary client contact and provide strategic account support.
• Oversee program performance and identify opportunities to enhance client outcomes and growth.
• Collaborate with operations, finance, supply chain and implementation teams to drive client success.
• Provide performance reporting, data analysis and problem-solving guidance.
• Mentor teammates and share knowledge across the business.

Skills

Customer service

Global mobility

Account management

Communication skills

Note taking

Relationship building

Job description

Looking for a career where you can connect with people across Australia, grow professionally, and make a real impact? Welcome to Sirva!

We are the world’s leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all backed by cutting-edge technology and a human-first approach.

About the role

We’re excited to present the opportunity to join Sirva as a Global Account Manager. This role is responsible for managing and strengthening relationships with a portfolio of domestic and international clients, ensuring exceptional service delivery and high levels of customer satisfaction. Acting as the primary client contact, you will provide strategic account support, oversee program performance, and identify opportunities to enhance client outcomes and grow revenue.

Internally you will work closely with operational, finance, supply chain, and implementation teams, you will drive successful client outcomes through performance reporting, data analysis, and collaborative problem-solving. The role also contributes to the development of team capability through mentoring, knowledge sharing, and providing subject matter expertise across the business.

What You'll Bring

• A passion for exceptional customer service.


• Previous experience working in global mobility and/or household goods relocations


• Experience working in a corporate account management environment.


• Strongwritten and verbal communication skills including presentation skills.


• Strong attention to detail and note take abilities


• A knack for building strong relationships with clients

Applications close at 5:00pm on Friday, 2 October 2026.