General Services Officer

Opal Healthcare; Dubbo; Hybrid; AUD 52,000 - 58,000; Full time

Benefits offered by this job

Penalty rates for weekends and public/

12% superannuation

Paid parental leave

$5,000 referral bonuses

Job summary

Opal HealthCare is seeking a General Services Officer to join the Dubbo Homestead Care Community. You will rotate between food service, cleaning and laundry, making a tangible difference in residents' daily lives.

The role offers opportunities to learn across hospitality areas, with training provided. Join a values-led team at Dubbo NSW, with supportive environment and industry-leading resources.

Qualifications

• Experience in hospitality, cleaning or customer service is beneficial, but not essential – we will train the right person.
• Demonstrates a friendly, professional manner and good communication skills.

Responsibilities

• Food Service: deliver dining room service and attend to resident preferences.
• Housekeeping: keep resident rooms and community areas clean and welcoming.
• Laundry: manage residents' personal laundry with care and respect.
• Work as part of a supportive team to ensure a positive resident experience.
• Follow safety, sanitation and infection control protocols in all tasks.

Skills

Hospitality experience

Customer service

Teamwork

Communication

Job description

Dubbo Homestead Care Community, 80 Muller Street, Dubbo, New South Wales, Australia

Posted Friday 18 September 2026 at 2:00 pm

"At Opal HealthCare, we know that companies don\'t succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia\'s leading aged care providers with over 142 Care Communities and over 20,000 team members nationwide.

About the Role

We\'re looking for a versatile and caring General Services Officer to join our hospitality team at Dubbo Homestead Care Community. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What\'s on Offer

• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work - No two days are the same; support our community in three essential areas


• Career development - Access our Opal HealthCare Academy to grow your skills


• Supportive team - Join a values-led environment where you are valued


• Paid parental leave - Industry-leading policy


• $5,000 referral bonuses for bringing a friend onboard


• Sector-leading systems - The tools to help you succeed

What You\'ll Do

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.


• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.


• Laundry: Provide a essential service by managing residents\' personal laundry with respect and care.


• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.


• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You\'ll Need

• A passion for helping people and making a difference in your community.


• A flexible, can-do attitude and willingness to learn across different areas of hospitality.


• Good communication skills and a friendly, professional manner.


• Reliability and a strong work ethic.


• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!


• Willingness to complete:


• Pre-employment medical


• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Dubbo Homestead Care Community, 80 Muller Street, Dubbo, New South Wales, Australia