General Services Officer: Hospitality & Housekeeping

Opal Healthcare; Sydney; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Penalty rates for weekends and public,

12% superannuation

Paid parental leave

$5,000 referral bonuses

Opal HealthCare Academy access

Job summary

Opal HealthCare is seeking a General Services Officer for Manly Hillside Care Community on the Northern Beaches. You will contribute to a welcoming environment by delivering dining room service, housekeeping, and laundry support for residents, while upholding safety and infection control protocols.

This hands-on role offers penalty rates for weekends and public holidays, 12% superannuation, paid parental leave, and the chance to grow your hospitality skills within a supportive team.

Qualifications

• Experience in hospitality, cleaning or customer service is beneficial.
• Ability to deliver friendly, personalised resident service.
• Willingness to learn across varied hospitality tasks.

Responsibilities

• Food service: deliver meals, attend to resident preferences and dining room service.
• Housekeeping: keep resident rooms and common areas clean and welcoming.
• Laundry: manage residents' personal laundry with care and respect.
• Follow safety, sanitation and infection-control protocols in all tasks.

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

Catering Officer- Manly Hillside Care Community

Manly Hillside Care Community, 4 Austral Avenue, North Manly, New South Wales, Australia •

Manly NSW 2095, Australia

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 150 Care Communities and over 23,000 team members nationwide.

About the Role:

Located in the heart of the beautiful Northern Beaches, our Manly Care Community is seeking a dedicated and customer-focused General Services Officer (GSO) to help create a welcoming, comfortable, and enjoyable environment for our residents.

As a valued member of our team, you'll play an important role in delivering exceptional service across the Catering team, helping residents feel at home every day.

What's on Offer:

• Location: Manly Hillside Care Community, Northern Beaches
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work — No two days are the same; support our community in three essential areas
• Career development — Access our Opal HealthCare Academy to grow your skills
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems— The tools to help you succeed

What You'll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide a essential service by managing residents' personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Apply now to become an essential part of our care community with Opal HealthCare.

Manly Hillside Care Community, 4 Austral Avenue, North Manly, New South Wales, Australia,