General Service Officer - Maitland Grange Care Community

Opal Healthcare; Rutherford; On-site; AUD 42,000 - 58,000; Full time

Benefits offered by this job

Penalty rates for weekends and public-

12% superannuation

Job summary

Opal HealthCare Maitland Grange Care Community is seeking a General Services Officer to provide hospitality, housekeeping, and laundry support to our residents. You will help create a safe, clean, and welcoming environment across dining, cleaning, and laundry tasks.

The role offers a chance to contribute to a values-led team within Australia’s leading aged care provider, with on-site work at Maitland Grange Care Community in Rutherford and opportunities for ongoing training through the Opal

Qualifications

• Experience in hospitality or cleaning is beneficial but not essential.
• Good communication skills and a friendly, professional manner.
• Willingness to learn across different areas of hospitality.

Responsibilities

• Food service in dining room and assisting residents with meals.
• Maintain clean, safe and welcoming resident areas and rooms.
• Manage residents' laundry with respect and care.

Skills

Hospitality

Cleaning

Laundry

Customer service

Job description

General Service Officer - Maitland Grange Care Community

"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 150 Care Communities and over 23,000 team members nationwide.

About the Role:

Maitland Grange Care Community is seeking caring and reliable General Services Officers to join our team.

In this rewarding role, you'll help create a safe, clean, and welcoming environment for our residents by supporting housekeeping, laundry, kitchen, and hospitality services.

What's on Offer:

• Location: Maitland GrangeCare Community, Rutherford
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation

Why Choose Opal?

• Varied & meaningful work — No two days are the same; support our community in three essential areas
• Career development — Access our Opal HealthCare Academy to grow your skill
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave— Industry-leading policy$5,000 referral bonusesfor bringing a friend onboardSector-leading systems— The tools to help you succeed

What You'll Do:

• Food Service:Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping:Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry:Provide a essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

• A passion for helping people and making a difference in your community
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.