General Manager - Private Members Club (Launch & Lead)

Hastings People; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Hastings People in Sydney is seeking a General Manager to lead the launch and ongoing performance of a new private members club. This is a hands-on role with strategic oversight, requiring an accomplished hospitality leader who can build a polished, personalised service culture.

You will recruit and develop a small high-performing team, nurture member relationships, and drive commercial performance while maintaining discretion and attention to detail.

Qualifications

• Senior leadership experience within premium hospitality, luxury hotels, private clubs, restaurants or comparable environments.
• Exceptional guest engagement and relationship-building capability.
• Strong commercial and operational acumen with the ability to manage the complete venue operation.
• A sophisticated understanding of discretion, personalisation and attention to detail.
• A hands-on leadership style with the ability to establish and protect a strong service culture.

Responsibilities

• Lead the opening and ongoing operation of the club, establishing systems, standards and service rituals.
• Build meaningful relationships with members and create a genuine sense of community and belonging.
• Recruit, lead and develop a small, high-performing team with a strong service ethos.
• Take ownership of commercial performance, operational standards and the overall member experience.
• Work closely with ownership and key stakeholders to continually evolve the club offering and experience.

Job description

Hastings People in Sydney is seeking a General Manager to lead the launch and ongoing performance of a new private members club. This is a hands-on role with strategic oversight, requiring an accomplished hospitality leader who can build a polished, personalised service culture.

You will recruit and develop a small high-performing team, nurture member relationships, and drive commercial performance while maintaining discretion and attention to detail.