General Manager, Oceania

Everi Pty; Sydney; Presencial; AUD 180.000 - 320.000; Jornada completa

Descripción de la vacante

INNERGY is seeking a General Manager, Oceania to own strategy, customers and commercial results across Australia and New Zealand, reporting directly to the CEO. This is a matrix role with dotted-line governance to global leaders and a focus on driving regional performance and alignment.

You will lead sales, account management, marketing, customer success and support to set the regional agenda, build the operating rhythm, and elevate INNERGY's presence in Australia and New Zealand through

Responsabilidades

• Own the Oceania number: new business, expansion and retention
• Set regional strategy, operating plan and segment focus; decide AU/NZ market coverage
• Own the regional budget and deliver forecast to leadership
• Own regional contribution margin: revenue, direct costs and local costs
• Build and run the regional operating rhythm: pipeline reviews and account planning
• Drive pipeline health, forecast accuracy and deal strategy with Sales leadership
• Drive time-to-value, adoption, renewal and support quality for AU/NZ customers
• Address time-zone gaps between regional customers and US-based support
• Shape hiring profiles and participate in regional recruitment and performance conversations
• Earn trust of global leaders and enable alignment across functions
• Represent INNERGY in-region: education, associations, events and partnerships

Descripción del empleo

Job Description

As General Manager, Oceania, you run the region like it's your business. You own the strategy, the customers and the commercial results across Australia and New Zealand, and you report directly to our CEO.

This is a matrix role. The Sales, Account Management, Marketing, Customer Success and Support people serving Oceania report solid-line to their global functional leaders and dotted-line to you. You set the regional agenda and deliver it through influence and credibility, not the org chart.

What you'll own

Commercial

• Own the Oceania number: new business, expansion and retention
• Set regional strategy, the operating plan and segment focus; decide which parts of the AU/NZ joinery market we serve and which we don't
• Own the regional budget and deliver a forecast leadership can plan against
• Own regional contribution margin: revenue, direct costs and the local cost base

Operational

• Build and run the regional operating rhythm: pipeline reviews, account planning, escalation handling, and the cadence that keeps four functions aligned
• In partnership with Sales leadership, drive pipeline health, forecast accuracy and deal strategy on the deals that matter
• Drive time-to-value, adoption, renewal and support quality for every AU/NZ customer
• Solve the time zone gap between our regional customers and US-based support

People and influence

• Shape hiring profiles, take part in recruiting, interviewing and hiring regional teammates, and contribute to performance conversations alongside functional managers
• Earn the trust and cooperation of global functional leaders, and elevate cleanly when alignment fails
• Build what it means to work at INNERGY in this market

Market and company

• Represent INNERGY in-region: education, associations, industry events, partnerships and the local narrative