General Manager, Luxury Dining Brand Launch

Crown Resorts; Melbourne; On-site; AUD 300,000 - 450,000; Full time

Benefits offered by this job

Complimentary meals on shift

Generous team member benefits

Competitive remuneration and incentive

Job summary

Crown Resorts is seeking a dynamic General Manager to launch Mott 32 Melbourne in 2027. You will lead pre-opening, establish service culture, and drive guest experience to align with the brand’s world-class standards.

You’ll work with Crown leadership and Mott 32’s global team to deliver exceptional results in a luxury dining environment. The role demands a proven hospitality leader, strong commercial acumen, and the ability to inspire and develop high-performing teams across front and

Qualifications

• Proven success in a General Manager, Venue Director, Director of Restaurants or senior hospitality leadership role.
• Experience leading luxury, fine dining, Michelin-starred, premium hotel or internationally recognised restaurant operations.
• Demonstrated success managing large and diverse teams while fostering a high-performance culture.
• Strong financial and commercial management capability, including budgeting, forecasting and revenue optimisation.
• Exceptional leadership, coaching and stakeholder management skills.
• A passion for developing people and creating engaging workplace cultures.
• The ability to perform in a fast-paced, high-profile environment while maintaining exceptional standards.
• Experience in pre-opening hospitality projects will be highly regarded.

Responsibilities

• Lead the successful pre-opening, launch and ongoing operation of Mott 32 Melbourne.
• Establish a culture of service excellence, accountability and continuous improvement across the venue.
• Deliver exceptional guest experiences that reflect the global reputation and standards of the Mott 32 brand.
• Drive commercial performance through strategic planning, financial management and operational excellence.
• Work closely with culinary leadership to ensure seamless collaboration between front and back-of-house operations.
• Foster meaningful relationships with guests, key stakeholders, VIP patrons and industry partners.
• Maintain the highest standards of quality, presentation, service and compliance across all aspects of the business.
• Act as a visible and influential leader, creating an environment where team members can thrive and perform at their best.

Skills

People leadership

Strategic planning

Financial acumen

Stakeholder management

Hospitality excellence

Brand standards

Job description

Crown Resorts is seeking a dynamic General Manager to launch Mott 32 Melbourne in 2027. You will lead pre-opening, establish service culture, and drive guest experience to align with the brand’s world-class standards.

You’ll work with Crown leadership and Mott 32’s global team to deliver exceptional results in a luxury dining environment. The role demands a proven hospitality leader, strong commercial acumen, and the ability to inspire and develop high-performing teams across front and