General Manager - East Coast Based

Cater Care; Sydney; On-site; AUD 180,000 - 250,000; Full time

Job summary

Cater Care is seeking a visionary General Manager, Urban to lead our education, health, business & industry, retirement, and aged care portfolios. Reporting to the COO, you will drive transformation, elevate standards, and deliver national growth from our eastern states offices, with Sydney as a principal collaboration hub and travel across Australia to energise site teams.

You will own the division's profitability, oversee service delivery, resources, and high-performing teams while embedding

Qualifications

• Experience leading multi-site operations and driving growth.
• Strong strategic planning and financial acumen for P&L accountability.
• Ability to mentor large cross-functional teams and influence senior stakeholders.

Responsibilities

• Craft and execute sector strategies and financial roadmaps.
• Lead nationwide operations and drive site performance with clear KPIs.
• Assume full P&L accountability for the Urban division and improve profitability.
• Collaborate with Business Development to secure tenders and renewals.
• Build strategic partner networks and anticipate market shifts.
• Embed safety, quality, and regulatory compliance across all sites.

Skills

Strategic thinking

Leadership

Change management

Stakeholder management

Job description

Are you a visionary leader ready to drive transformation and spearhead growth across diverse operational sectors?

Join Cater Care as General Manager, Urban, and take the helm across our education, health, business & industry, retirement, and aged care portfolios.

Reporting directly to the Chief Operating Officer, this pivotal role calls for a strategic changemaker - an ambitious, authentic leader empowered to challenge the status quo, elevate operational standards, and redefine catering excellence on a national scale.

As General Manager, you will be responsible for delivering our strategic objectives and be accountable for maximising the overall profitability of the Urban sector through the dynamic management of our service delivery, strategic resources, and high-performing operational teams.

Drive nationwide transformation with the flexibility to lead from any of our eastern state offices! While Sydney is our preferred collaborative hub, this high-powered, mobile leadership role puts you at the center of national growth—travelling coast-to-coast to energise site teams, elevate operational standards, and spark game-changing culinary innovation across Australia.

Key Strategic Responsibilities

• Craft and execute bold sector strategies, business plans, and financial roadmaps in direct alignment with company vision and values.
• Mentor and energise a high-performing, nationwide operational team, instilling accountability through clear KPIs and proactive capability coaching.
• Own full P&L accountability for the division, diligently managing financial reporting, site profitability, and rapid turnaround strategies for underperforming assets.
• Partner closely with Business Development to forge winning client solutions, lead key tenders, steer seamless site mobilisations, and secure high-value contract renewals.
• Leverage industry insights to anticipate market shifts, foster strategic partner networks, and position Cater Care at the forefront of sector innovation.
• Embed rigorous safety, quality, and regulatory compliance systems across all operations to safeguard our people, clients, and reputation.