General Manager

Respect; Toowoomba Regional; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive remuneration

Corporate health insurance

Not-for-profit salary packaging

Growth and development opportunities

Long-term job security

Positive culture

Learning and development pathways

Job summary

Respect is seeking an experienced General Manager to lead the Yallambee Care Community in Millmerran, a 60-bed residential aged care home offering dementia support. You will oversee clinical governance, workforce leadership, financial performance and the overall resident experience, ensuring safe, person-centred care in line with standards.

You will guide day-to-day operations, drive a culture of excellence, and develop teams to deliver high-quality care within a values-driven, not-for-profit

Qualifications

• Experience leading residential aged care homes or similar settings.
• Strong knowledge of Aged Care Quality Standards and regulatory requirements.
• Proven ability to drive quality improvement, risk management and governance.

Responsibilities

• Lead day-to-day operations with focus on quality, compliance and person-centred care.
• Drive clinical excellence, continuous improvement and positive outcomes.
• Coach and develop teams to achieve high performance and a positive workplace culture.
• Ensure compliance with aged care standards, policies and regulations.
• Oversee budgeting, workforce planning, rostering and resident experience.

Skills

Leadership

People management

Clinical governance

Financial acumen

Stakeholder engagement

Quality improvement

Education

Nursing degree (desirable)

Job description

Lead with purpose. Make a difference. Be part of something bigger.

At Respect, we believe aged care is about more than providing support.

We exist to ensure older people receive the care they deserve, no matter where they live.

As the largest provider of aged care services in Regional Australia, Respect is a growing, values-led not-for-profit organisation with an exciting future ahead.

Following Respect’s acquisition of McLean Care, our organisation is entering an exciting new chapter, bringing together people, expertise and communities with a shared commitment to delivering exceptional care for older Australians.

This is your opportunity to join that journey.

About The Role

We’re seeking an experienced and passionate General Manager to lead our Yallambee Care Community. Located in Millmerran, Yallambee is a 60 bed residential care home, providing general residential care as well as dedicated dementia support.

Yallambee incorporates several accommodation areas –

• Kooroongarra Lodge – Secure dementia care accommodation
• Yandilla Rooms – additional dementia specific accommodation
• Bringalily Lodge – broader residential accommodation

This is where your leadership can help shape the next chapter of care for the local community.

As General Manager, you will be responsible for the overall leadership and performance of the home, ensuring safe, person-centred care in line with regulatory standards and organisational values. You will lead all aspects of operations, including clinical governance, workforce leadership, financial performance, and the overall resident experience.

No two days are the same!

As General Manager You Will

• Lead the day-to-day operations of the home with a strong focus on quality, compliance, and person-centred care
• Drive a culture of clinical excellence, continuous improvement, and positive consumer outcomes
• Lead, coach, and develop teams to achieve high performance and foster a positive workplace culture
• Ensure compliance with Aged Care Quality Standards, legislation, policies, procedures, and regulatory requirements
• Oversee quality improvement, risk management, audits, incident reporting, and accurate documentation practices
• Manage occupancy, budgets, financial performance, workforce planning, rostering, and capability development
• Build strong relationships with residents, families, staff, and the local community
• Promote workplace health and safety while maintaining a safe, supportive, and values-driven environment
• Participate in ongoing professional development to support best practice and continuous improvement initiatives

About You

You are a confident, values-driven leader with strong background in residential aged care. You have a balance of clinical expertise and operational acumen, with a proven ability to lead teams and deliver results.

You are an experienced as a General Manager or Residential Aged Care Manager, with a strong knowledge of aged care standards, compliance and clinical governance.

A proven ability to lead teams, improve performance and drive positive outcomes, sound financial and operational management capability as well as excellent communication and stakeholder engagement skills.

And importantly a genuine passion for improving the lives of older Australians.

Essential Requirements

• Tertiary qualification in Nursing (desirable)
• Current AHPRA registration
• Current NDIS Worker Screening (or ability to obtain)

Perks & Benefits

What we can offer you -

• Competitive remuneration and benefits – Corporate Health Insurance and Employee Discount Program.
• Attractive pay incentives, along with not-for-profit salary packaging.
• The chance to engage in purposeful work within a values-driven organisation.
• Long-term job security in an industry resistant to economic fluctuations.
• A thriving, positive organisational culture that prioritises well-being.
• Abundant prospects for personal and professional growth through learning and development initiatives.
• Training and development pathways