General Manager

Ageing Australia; City of Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Opal HealthCare's Surrey Hills Gardens Care Community in Australia seeks a values-led General Manager to lead a multi-disciplinary team and deliver exceptional care in a premium setting. You will drive high standards, foster resident-centred care, and manage finances, compliance and community partnerships.

We look for a proven leader with regulatory knowledge, strong communication, and a passion for quality care.

Qualifications

• Proven experience as a General Manager or senior leader in a regulated, service-led environment.
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Responsibilities

• Lead clinical and non-clinical teams to deliver high-performing, values-led culture.
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Skills

Communication Skills

Leadership

Management of Stress

Financial Acumen

Regulatory Knowledge

Quality Management

Job description

Health, Medical & Pharmaceutical
Source: uWorkin

Skills Required: Communication Skills Leadership Management of Stress Business Process Improvement Clinical Works Caring for People with Dementia Knowledge of Finance Sales Health Care Knowledge of Hospitality Human Resources Operational Excellence Quality Management Regulatory Requirements Risk Analysis Nursing Home Care Leadership Development Mentoring

JOB DESCRIPTION

Job Description

lifestyle with a warm and welcoming atmosphere, the home features a piano lounge, café, gym, library, hair and beauty salon, and inviting indoor and outdoor living spaces designed to foster wellbeing and connection. Surrey Hills Gardens is a rewarding place to build your career while making a genuine difference in the lives of residents every day.What You'll DoLead and inspire clinical and non-clinical teams to deliver a high-performing, values-led cultureOwn performance outcomes across care quality, financials, compliance and resident experienceBuild trusted relationships with residents, families, team members and the local communityDrive operational excellence through strong systems, continuous improvement and capable leadersChampion Opal's C.A.R.E values in every decision and actionWhat You'll BringProven experience as a General Manager or senior leader in a highly regulated, service-led environment (e.g. aged care, health or community services)Strong ability to inspire and

develop teams, fostering an engaged, high-performing cultureCommercial acumen with strong financial capability and a commitment to quality careHighly effective communication skills with a visible, hands-on leadership styleSound knowledge of regulatory frameworks, quality standards and risk managementAHPRA registration (highly regarded), or relevant qualifications/experience in a related fieldWhy Opal HealthCaer?Empowered Leadership: Autonomy to lead your care community and shape its successPurpose & Impact: Make a meaningful difference to residents, families and team members every dayClear Career Pathways: Genuine progression to regional and national roles - we promote from withinOngoing Development: Leadership programs, training and career pathways to support your growthScale & Stability: Backed by a national organisation with established systems and ongoing investmentStrong Support: Partner with regional and national experts across clinical, sales, transformation, dementia care,

hospitality, HR and more.Lead with PurposeIf you are a passionate, resilient leader ready to take full ownership of a care community, we would love to hear from you.

About the Employer

"At Opal HealthCare, we know that companies don't succeed, people do."Our purpose is to bring joy to those we care for, guided by our C.A.R.E values of Compassion, Accountability, Respect and Excellence. As one of Australia's leading private aged care providers, we support over 23,000 team members caring for more than 14,000 residents across 149 Care Communities nationwide.Why This Role?We are seeking a values-led General Manager who is passionate about delivering exceptional care and fostering a person-centred culture. Supported by a dedicated multidisciplinary team, you'll partner with clinical leaders to champion a personalised, home-like environment where residents feel safe, connected and truly at home.Why Surrey Hills Gardens Care Community?Located in the prestigious suburb of Surrey Hills, just 11km from Melbourne's CBD, Surrey Hills Gardens Care Community offers a premium workplace set amongst beautifully landscaped gardens and elegant surroundings. Combining a cosmopolitan

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Building skills and capacity in the aged care sector

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