General Insurance Investigator - Sydney

Quantumcorp; Brisbane; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid work environment

Job summary

Origin Support Services is seeking a proactive HR Officer to join our caring team. This full-time role reports to the Company Director and provides HR, IR and document control support across the organisation.

Ideal candidates will have 4+ years in generalist HR, strong documentation skills, and a collaborative, confidential approach to staff welfare.

Qualifications

• 4+ years in a generalist HR role.
• Experience in document control, records management or compliance administration.
• NDIS Worker Screening Clearance and NDIS Orientation Module.
• Excellent written communication and attention to detail.
• Strong organisational and time-management skills.

Responsibilities

• Delivering timely and accurate advice on HR, IR and document control matters.
• Drafting employment contracts and managing onboarding documentation.
• Maintaining accurate employment records and HR systems.
• Managing and maintaining document control systems and versioning.
• Coordinating inductions for new staff across locations.
• Supporting probation and performance reviews; updating Position Descriptions.
• Leading the Employee Rewards & Recognition program.
• Ensuring staff have access to current and approved documentation.

Skills

Generalist HR (4+ yrs)

Document control

Written communication

Organisational skills

Time management

Multitasking

Collaborative attitude

Employee support

Education

HR qualifications or tertiary studies

Job description

Origin Support Services is looking for a bright, proactive, and detail-driven HR Officer to join our dynamic and passionate team. If you’re highly organised, thrive in a fast-paced environment, and want your work to truly matter—we want to hear from you!

About Us

Founded in 2020, Origin Support Services delivers individualised, compassionate care to people living with disabilities. We’re more than a service provider—we’re a community dedicated to empowering our participants and their families with tailored support options, including:

• Community Access Programs
• Supported Independent Living
• Respite and Short-Term Accommodation (STA)
• Group activities and cultural events such as Kap Mauri

We pride ourselves on creating safe, culturally inclusive environments where everyone can thrive—participants and staff alike.

About the Opportunity

This is a full-time position offering an opportunity to play a key role in supporting our growing organisation. Reporting directly to the Company Director, you’ll provide essential HR, IR and document control support across the organisation.

Your ability to handle sensitive matters with professionalism, confidentiality and precision will be highly valued.

Key Responsibilities

As our new HR Officer, your day-to-day may include:

• Delivering timely and accurate advice on HR, Fair Work and IR matters
• Drafting employment contracts and managing onboarding documentation
• Maintaining accurate and up-to-date employment records and HR systems
• Managing and maintaining organisational document control systems
• Ensuring documents are accurately named, version-controlled, filed and securely stored
• Monitoring document expiry dates and coordinating timely updates and renewals
• Maintaining controlled copies of HR policies, procedures, forms and templates
• Ensuring staff have access to current and approved documentation
• Leading the Employee Rewards & Recognition program
• Managing offboarding processes and collating exit data
• Reviewing and drafting HR and WHS policies to ensure compliance
• Supporting probation and performance reviews
• Creating and updating Position Descriptions
• Coordinating inductions for new staff across locations
• Facilitating EAP access and promoting staff wellbeing
• Contributing to organisational projects and strategic initiatives

What You’ll Bring

We’re seeking someone with:

• At least 4 years’ experience in a generalist HR role
• Experience in document control, records management or compliance administration
• HR qualifications or tertiary studies (highly regarded)
• NDIS Worker Screening Clearance and NDIS Orientation Module
• Strong attention to detail and excellent written communication skills
• Strong organisational and document management skills
• The ability to multitask, prioritise competing demands and manage your own time effectively
• A collaborative and professional attitude
• A genuine desire to support employees and contribute to a positive workplace

Why Join Origin?

• Flexible hybrid work environment , combining remote and office- based work
• Make a real difference in the lives of people with disabilities
• Thrive in a supportive, inclusive and culturally safe workplace
• Enjoy a full-time role with variety and meaningful responsibilities
• Develop your HR, compliance and document management expertise
• Be part of a growing organisation where your ideas and contributions are valued
• Experience variety in your day—no two days are ever the same!

Apply now and help shape the future of disability support with Origin Support Services. We can’t wait to welcome someone who shares our passion and purpose.