General Insurance Factual Investigator — Flexible & Autonomous

Procare Group; Sydney; Hybrid; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Flexible work arrangements

Work from home options

Employee benefits

Job summary

Procare Group is seeking a Factual Investigator for General Insurance to join our team. The role offers variety and autonomy with tasks including conducting interviews, collecting evidence, and drafting factual reports across Sydney and NSW.

We provide full-time, casual and contractor roles with flexible work options including work from home and office locations. Applicants must have a Certificate III in Investigations and a valid Investigators Licence, plus drivers licence and vehicle.

Qualifications

• Hold a Certificate III in Investigations.
• Have a current and valid Investigators Licence (Class 2E and Master licence).
• Have a current and valid driver’s licence and vehicle.
• Experience conducting General Insurance investigations is mandatory.
• Excellent written and verbal communication skills.
• Strong attention to detail and self-motivation to meet deadlines.

Responsibilities

• Attend various locations, predominantly within Sydney metro and across Greater Sydney and NSW.
• Interview key parties, take statements and collate evidence to produce detailed, accurate reports.
• Maintain effective communication with investigations support team and other relevant parties.
• Prepare and draft factual reports.

Education

Certificate III in Investigations

Tools

Investigators Licence (Class 2E)

Master licence

Job description

Procare Group is seeking a Factual Investigator for General Insurance to join our team. The role offers variety and autonomy with tasks including conducting interviews, collecting evidence, and drafting factual reports across Sydney and NSW.

We provide full-time, casual and contractor roles with flexible work options including work from home and office locations. Applicants must have a Certificate III in Investigations and a valid Investigators Licence, plus drivers licence and vehicle.