Garden Tour Guide & Visitor Experience Host

Department Of Climate Change, Energy, The Environment And Water; Sydney; On-site; AUD 54,000 - 77,000; Full time

Job summary

Botanic Gardens of Sydney seeks a Visitor Experience Guide to welcome visitors, deliver guided experiences, and share the Gardens’ stories and conservation values. You will lead vehicle-based tours and ensure friendly, high-quality service for diverse visitors, in an iconic outdoor setting.

The role requires WWCC clearance, a current Australian driver's licence, and flexibility for rostered shifts including weekends and holidays. Applications close soon.

Qualifications

• Experience in visitor services or guiding.
• Experience delivering guided or interpretive experiences.
• Strong customer service and communication skills.
• Ability to adapt to outdoor environments.
• Understanding risk management and conservation values.

Responsibilities

• Deliver engaging guided experiences to visitors.
• Provide scripted interpretation during vehicle-based garden tours.
• Maintain high-quality customer service and safety in a busy outdoor setting.

Skills

Visitor services

Guided experiences

Customer service

Communication

Outdoor adaptation

Job description

Botanic Gardens of Sydney seeks a Visitor Experience Guide to welcome visitors, deliver guided experiences, and share the Gardens’ stories and conservation values. You will lead vehicle-based tours and ensure friendly, high-quality service for diverse visitors, in an iconic outdoor setting.

The role requires WWCC clearance, a current Australian driver's licence, and flexibility for rostered shifts including weekends and holidays. Applications close soon.